Lance Hardy Email and Phone Number
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Summary:A proven leader, seeking growth opportunity within the financial services or banking domains. • Experienced Corporate Leader & Certified Six Sigma Master Black Belt (MBB). • A former officer in the US Air Force.• Proven organizational development and process improvement skill set.• Notable accomplishments, spanning 16+ years of DoD & Fortune 500 leadership experience:-- Design of a third-party lifecycle management model. -- Effective deployment of Lean Management System across geographically diverse contact center. -- Six Sigma Master Black Belt certification -- Led and coached over 37 process improvement projects, yielding over $20M in cost reductions and revenue generation. -- Organizational redesign for three M&A efforts. -- Led 35-person, direct marketing team, in the profitable deployment of over 21 credit card marketing campaigns and establishment of an effective Customer Relationship Management (CRM) model. -- Military Budget Analyst and Comptroller over Air Force hospital and core base functions. • Education: -- MS, Human Resource Management -- BA Sociology -- BA Psychology -- Contract Performance Measurement, Defense Systems Mgmt. College -- Systems Acquisitions Funds Mgmt., Defense Systems Mgmt. College -- Financial Mgmt. Officers Course, United States Air Force• Work History: -- TD Ameritrade - Sr. Mgr, Process Improvement - Present -- Celanese Chemical - Master Black Belt -- Arrow Electronics (Supply Chain) - Vice President -- Washington Mutual – First Vice President, Marketing -- USAA Insurance – Director, Master Black Belt -- GE, Capital - Master Black Belt & Vice President -- US Air Force - Captain, Comptroller & Acquisition Officer• Specialties: -- Business Process Improvement & Redesign -- Organizational Development -- Change Management -- Lean Six Sigma Deployment -- Call Center Design -- Pricing Management -- Supply Chain Management -- Business Analysis -- Demand Planning -- Procurement
Fidelity Investments
View- Website:
- fidelity.com
- Employees:
- 83148
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DirectorFidelity Investments Sep 2017 - PresentWestlake, Tx
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Lss, Master Black BeltTd Ameritrade Jul 2010 - Sep 2017Westlake, Tx -
Commercial, Master Black BeltCelanese May 2008 - Aug 2009Lean, Six Sigma Master Black Belt supporting sales, marketing, new product development, and new business development processes across six different business lines. Key responsibilities include the direct leadership of revenue and cost cutting projects, coaching/mentoring of Black Belts and Green Belts, and organizational development related to lean and six sigma methodologies. -
Vice President, Continuous Process ImprovementArrow Electronics Apr 2007 - May 2008Lean Six Sigma deployment leader - recruiting, training, process improvement, project management. -
First Vice President, Marketing ServicesWashington Mutual Card Services Jun 2003 - Apr 2007Originally recruited to develop a six sigma team of Black Belts to make, fast paced, process improvements across multiple functional areas -- customer service, marketing, CRM model development, collections, accounts payable. Providian was sold to Washington Mutual. After acquisition, I was promoted to FVP, of Marketing Services, leading a 32-person team in the execution of dozens of direct marketing initiatives. -
Vice President, Continuous Process ImprovementProvidian Financial 2003 - 2007 -
First Vice PresidentWashington Mutual 2003 - 2007
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Director, Business ArchitectUsaa Jun 2002 - Jun 2003 -
Master Black Belt / Quality LeaderGe Capital Sep 1997 - May 2002 -
Captain, ComptrollerUs Air Force Apr 1992 - Sep 1997Trained and decorated company grade officer in the areas of:- Contract Management- System Life Cycle Cost Analysis- Budget Management / Appropriated Law- Base Comptroller - Team Leadership at the squadron level (included over 56 civilian and military team members)
Lance Hardy Skills
Lance Hardy Education Details
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Psychology -
Sociology
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Human Resource Management
Frequently Asked Questions about Lance Hardy
What company does Lance Hardy work for?
Lance Hardy works for Fidelity Investments
What is Lance Hardy's role at the current company?
Lance Hardy's current role is Director at Fidelity Investments.
What is Lance Hardy's email address?
Lance Hardy's email address is la****@****ail.com
What is Lance Hardy's direct phone number?
Lance Hardy's direct phone number is (972)-443*****
What schools did Lance Hardy attend?
Lance Hardy attended The University Of Texas At San Antonio, The University Of Texas At San Antonio, Troy University In Montgomery.
What are some of Lance Hardy's interests?
Lance Hardy has interest in Lean Six Sigma, Job Inquiries, Getting Back In Touch, New Venture Opportunities, Organizational Development, Expertise Requests.
What skills is Lance Hardy known for?
Lance Hardy has skills like Change Management, Six Sigma, Business Process Improvement, Process Improvement, Call Center, Operational Excellence, Training, Strategy, Performance Improvement, Project Management, Program Management, Business Analysis.
Who are Lance Hardy's colleagues?
Lance Hardy's colleagues are Sharitah Namale, Sean Begley, Shayla Preyer, Conor Kirby, Mary Anne Neuhaus, Meghan Gavrilles, Curran Adelman.
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