Lance Johnson Email & Phone Number

Milwaukee, Wisconsin, United States

Fairfield Inn & Suites Milwaukee West, WI Developed and implemented processes to ensure long-term stability and operational efficiency at ahigh-volume, urban select-service property located near a Major League Baseball stadium.Revitalized and optimized multiple technology systems previously neglected, enhancing overallfunctionality and performance.Achieved a 30% year-over-year increase in overall profitability.Enhanced Guest Satisfaction by 12.5% year-over-year… Show more Fairfield Inn & Suites Milwaukee West, WI Developed and implemented processes to ensure long-term stability and operational efficiency at ahigh-volume, urban select-service property located near a Major League Baseball stadium.Revitalized and optimized multiple technology systems previously neglected, enhancing overallfunctionality and performance.Achieved a 30% year-over-year increase in overall profitability.Enhanced Guest Satisfaction by 12.5% year-over-year across all metrics. Show less

Racine, Wisconsin, United States

Fairfield Inn by Marriott Racine, WIOversaw all hotel operations, including revenue management, budgeting, forecasting and profit andloss statements. Recruited, trained, and developed a new team, setting performance metrics to drive accountability.Achieved a 520% increase in Gross Operating Profit within the first month of propertymanagement.Enhanced guest satisfaction survey scores by 14.4% year-over-year in the first 6 months.Boosted overall revenue by 62.5%… Show more Fairfield Inn by Marriott Racine, WIOversaw all hotel operations, including revenue management, budgeting, forecasting and profit andloss statements. Recruited, trained, and developed a new team, setting performance metrics to drive accountability.Achieved a 520% increase in Gross Operating Profit within the first month of propertymanagement.Enhanced guest satisfaction survey scores by 14.4% year-over-year in the first 6 months.Boosted overall revenue by 62.5% within the initial 6 months. Show less

Warrenville, Illinois, United States

Responsible for all Department Operations (Food & Beverage, Front Office, Housekeeping).

Fort Wayne, Indiana, United States

Responsible for all Back of House and Front of House Rooms Operations and Breakfast Operations.

Fort Wayne, Indiana

Responsible for all Back of House Rooms Operations.

Tampa, Florida

Responsible for all Front Office operations. Assist with overseeing all departmental hotel operations as Manager on Duty (Front Office, Food and Beverage, Engineering and Housekeeping).

Tampa/St. Petersburg, Florida Area

Cross trained in all Front of House F&B operations (Server, Banquet Server, Bartender, In Room Dining Server).

Tampa/St. Petersburg, Florida Area

Assist Front Desk Manager in all Front Office operations.

Tampa, Florida

Tampa, Florida

Traffic

Assist in overseeing the traffic operations at Busch Gardens Tampa.

Tampa, Florida