Lance Keith Email & Phone Number

Indianapolis, In, Us

-Conducted tests on new tech rollouts such as audio & text chatbots-Created and maintained complex excel sheets to keep track of productivity and other team KPIs-Collaborated with a multi-manager leadership team on administration and human resources tasks utilizing management software such as Workday, Insights, and Kronos-Implemented new concept for fulfilling holiday orders using a restaurant management application in conjunction with the organization’s ordering fulfillment system-Ensured Cashier productivity and performance by analyzing existing data and methods and adopting more efficient strategies to improve speed and quality of service-Provided support and direction to the Store Scan Specialist by assisting with sales changeovers, data management, and IT support throughout the store-Managed hiring and led development of new team members

Indianapolis, Indiana, United States

-Delegated Specialty tasks to Team Members-Monitored productivity of Order Writers-Conceptualized a more efficient tracking system for daily productivity-Assisted the Team Leader in scheduling and other administrative tasks

Indianapolis, Indiana

-Ordered and maintained Beer and Wine sub-teams-Managed vendors and collaborated on bringing in new products-Delegated beverage related work to other team members-Optimized merchandising based on analysis of sales data-Promote products to customers

Indianapolis, Indiana

-Balanced variable duties such as cutting cheese, stocking beverages, and managing coffee inventory-Ensured quality and safety of all products-Drove sales by sharing and further developing extensive product knowledge

Huntsville, Texas

-Learned about beer and wine through self study and on the job training. -Organized and led tasting events to help promote sales-Managed ordering by external vendors-Developed lasting relationships with repeat customers

Huntsville, Texas

-Assisted in building the department during Grand Opening-Developed creative and delicious recipes using the products in-store-Promoted, explained, and served daily dishes to aspiring home cooks

Huntsville, Texas

-Trained cross functionally to do a variety of jobs in many departments-Assisted customers and fellow employees with product questions-Increased personal understanding of store opperations

Bachelor Of Science - Bs, Informatics

My focus was UI/UX. Course work included a deep look into UX principles and skills including heuristic analysis, development and execution.

Education record

During my time at SHSU, I took a variety of STEM related courses. These included hours in Physics, Chemistry, and Biology, as well.