I am an experienced leader with an extensive background in data mining/analytics, workforce demand modeling, financial planning, and technology improvements to support an operational environment. My past responsibilities include project management, leading automation initiatives, reporting (service and financial), and implementation of significant infrastructure improvements. Past achievements and activities include developing our Ground Operations headcount planning and scheduling ($1B labor investment), Reservations headcount planning and scheduling ($100M labor investment), coordinating ongoing departmental process and systems improvements, developing intra-departmental relationships, establishing/maintaining third party vendor partnerships, trend analysis, forecasting, data mining, data scrubbing, ad hoc reporting, and company intranet content design/delivery.
Listed skills include Airlines, Aviation, Process Improvement, Airports, and 40 others.