Lance Navin Email & Phone Number

Phoenix, AZ, US

Tempe, Arizona, United States

- Leading, managing, and supporting core Yardi application initiatives and medium to large scope projects- Resolves Service Desk escalations and trains Service Desk and Platform Analyst team members- Write epics, stories, bugs, and tasks with detailed requirements and acceptance criteria (scrum/Kanban)- Testing and Implementation of Yardi plugin upgrades.

Tempe, Arizona, United States

- Leading, managing, and supporting Yardi application initiatives and projects- Resolves Service Desk escalations and trains Service Desk team members on Tier I and II level tasks- Write epics, stories, bugs, and tasks with detailed requirements and acceptance criteria- Support project delivery by tracking activity, resolving problems, and publishing.

Scottsdale, AZ

- Managing multiple user setup, profiles and roles, troubleshooting user issues and providing tech support- Identify and communicate potential system, process and training improvements that will drive increased user adoption, improved user satisfaction and overall data integrity- Knowledgeable with company-specific property management and accounting.

Phoenix, Arizona Area

- Trains staff members on business systems and operations by hosting online webinar basedtraining, phone training & in-person training.- Manages and develops Learning Management System (LMS) to ensure all users are completingtraining modules as developed by deadlines. Communicates training progress with supervisorsand HR team.- Manages helpdesk ticketing.

Scottsdale, Arizona

- On a team that oversaw utility activations/deactivations/trouble shooting for 30,000+ homes. Worked with Conservice. - On a team that is tasked with drafting, proofing and sending out all legally binding leases, lease renewals, and contracts between tenants and our management company - Responsible for record-keeping, data entry, auditing and reporting..

Tempe, AZ

- In Charge of all Leasing Professionals - In Charge of Public Relations, Marketing, and Social Media- In Charge of all residents files, as well as property master unit spreadsheet and data entry- Oversee all Leasing materials, leases, and screening of prospects- Touring residents, typing leases, and signing prospects

Tempe, Arizona

- Handling day to day office administrative work- Data entry and archiving - Giving tours of the property- Drafting and Signing leases to rent on property- Marketing and Promoting- Organizing and Responsible for all leases and lease organization

The Cottages Of Tempe

- Handling day to day office administrative work- Data entry and archiving - Giving tours of the property- Drafting and Signing leases to rent on property- Marketing and Promoting-Lease up of property prior to grand opening

Arizona State University -tempe Campus

- Represented and led a Fraternity of over 150 men- Trained, Supervised, and directed an Executive Board of 11 members- Managed and Supervised a Budget of approximately $120,000 annually- Event Planned, Fundraised, and overseen community service projects. - Personally oversaw Greek Housing Projects with ASU- Risk/Threat Assessment- Managed Public Relations.

I interned for U.S. Senator John McCain at his phoenix location handling Front Desk/Phone duties, Case Work, Archiving, as well as Data Entry.

Bachelor Of Science (B.S.) Political Science, B.S. Political Science / Minor In U.S. History / International Studies Certificate, Senior

Activities and Societies: Arizona State University Rugby, Former President of the Delta Tau Chapter of the Pi Kappa Alpha Fraternity at.

Diploma