Lance Penny Email & Phone Number

Hampstead Md

 Install and Service of Well Pumps Water Neutralizer and Softener Systems, UV Filters Installs Reverse Osmosis Installations Water Testing and Diagnosis Carpentry for Installs Plumbing: Copper, PVC and CPVC

Maryland, United States

• Site support for small businesses • Engineer riser systems, for both copper, and fiber SM, and MM• Research, and implement cost reducing voice, IT, and data solutions• Drone use for surveys

New York, New York, United States

• Monitor and maintain a sophisticated SONET, DWDM/ROADM & MPLS network. Implement proactive & reactive network surveillance, troubleshooting, coordination and restoration of service affecting or potentially service affecting network events and/or issues and technical assistance to field maintenance personnel. • Provide trouble tracking, coordination, notification, escalation and documentation to resolve events and/or issues. • Utilize network management applications such as Netcool monitoring system, showing precise physical location of all faulty equipment, cables/fibers and customer circuits in the network . • Enabled to identify problems, location, and dispatch repair personnel, thus maintaining maximum network availability. • Collaborate closely with field operation for repairs and troubleshooting in the network while utilizing clarify ticketing system to track network troubles and network maintenance

University Place, Washington, United States

• Provided necessary information, and site support for small businesses • Engineer riser systems, for both copper, and fiber SM, and MM• Research, and implement cost reducing voice, IT, and data solutions

Baltimore, Maryland, United States

• Y2K coordinator for AT&T Baltimore responsible for all hardware and software upgrades • Work with contractors to assure AT&T installation standards are followed• Responsible for all equipment inventory, delivery and installation• Oversee all Equipment and Circuit engineering prior to field work • Provide as-builds when necessary to city engineer• Attend sales meetings, and provide pre-sales support by providing price quotes on equipment requirements, and design cost• Implement DS-0, DS-1, DS-3, OC-3c, OC-12c, Gigabit Ethernet, 38GHz microwave turn-up • Oversee equipment engineering on various equipment for turn-up (Lucent, Nortel, Reltec and MUX equipment) and provide necessary field changes to engineering• Work directly with OSP on network development and fiber overbuilds• Assist in daily operations procedures• Project Manager for AT&T Operational Review (assure all quality and safety issues are resolved for all AT&T node and office space• Project Manager for AT&T Type II cost reduction initiative for the mid-Atlantic region

Baltimore Md.

Staten Island, New York, United States

• Engineered Lucent DWDM (8) for New Jersey backbone fiber conservation• Designed a custom configured stand alone common space rack capable of DS0, DS1, DS3 and STS-1 service• Engineered Lucent, Northern Telcom, and Fujitsu - OC48, OC12, and OC3 fiber equipment• Engineered Lucent SLC2000, SLC5, Reliance DISC’s, and Northern Telcom Access Node• Responsible for Eastern Tele Logic, and Penn Access acquisitions, which involved database conversions to TCG standard network requirements• Engineering liaison for quality assurance team involving new and existing equipment installations• Assisted associates with all aspects of day to day engineering issues

Staten Island, New York, United States

• Responsible for design and layout of circuits to and from customer sites.• Troubleshoot sub rates, DS0, Type II T1, T-1, E1, Type II T-3, T-3, and all optical facilities. • Coordinated daily workflow with Associates.• Trained all newly hired personnel in T-1, T-2, T-3, COLR circuit routing, LAN’s, WAN’s, Equipment Engineering, and TE-4 data installation. • Engineering liaison to over fifteen cities including Boston, Omaha, New York, Miami, and Chicago, including responsibility for status reports of TE-1 workflow, typing DLR’s and reviewing them with the customer. • Assisted DACS Group to design layout for DACS II, DACS IV, Titan 532 and 5500 installations.• Appointed Engineering Liaison for a committee to improve the company’s productivity. • Worked alongside long-distance carriers to assist in reconciliation of network capacity issues.

Dayton Nj

• Facilitated Training for new and existing employees• Worked alongside the Research and Development group to introduce new equipment and software to the Network Engineering team• Created training manuals for both Circuit Engineering/Routing and Facility Engineering• Educated employees on internal Engineering system; i.e. COLR, DLR, ASR• Creatively educated employees on systems databases and engineering procedures based on experience and knowledge of industry• Demonstrated impeccable and creative presentation skills