Working with organizations to help them better understand and utilize the Zoom Platform. Zoom's platform covers all the critical real time communications and collaboration tools needed to deliver quality service in the new omni channel world. Where a high satisfaction experience is wanted for both customers and employees.Focus areas are Zoom's: Customer Experience Platform (Zoom's CCaaS Contact Center, Zoom Virtual Agent, Zoom Workforce Engagement Management capabilities (WFO/WFM)Employee Experience Platform (Workvivo)AI Platform (Zoom AI, AI Companion, Zoom Revenue Accelerator)Communications Platform (Zoom's UCaaS PBX Zoom Phone, Zoom Rooms)Collaboration Platform (Zoom Meetings, Zoom Chat)Sales Productivity:98% Client retention rate of net monthly reoccurring revenueIncreased upsell revenue by 9% through targeted campaignsImproved lead conversion rate from 7% to 11%Improved partner sales productivity by 93% through targeted training and support

Zoom Phone is a modern cloud business communications platform that includes traditional PBX features. Zoom Phone integrates into Zoom's video, voice, chat collaboration tools. It enables employees to talk and interact in new ways to keep business moving forward towards their digital transformation.Finished FY 2023 at 113% of assigned quota.Finished FY 2022 at 110% of assigned quota.Finished FY 2021 at 106% of assigned quota.

Sparkhound is an IT consulting and delivery firm dedicated to enabling our clients through leadership and digital transformation. We have the business acumen to understand what makes your organization successful and the technical expertise to identify the digital solutions that will elevate your strategy. We bring the top-tier talent and innovation you’d expect from a global firm – but with faster, more nimble delivery and personalized service.Director of Business DevelopmentThis role is a true “hunter” position, no current customers assigned to work. Activities included developing relationships with partners, leveraging a personal network available in organizations to create conversations, and cold calling into prospective organizations. All of this with the goal of creating service delivery engagements for consultants leveraging the following technologies provided by:Microsoft – Azure, Office 365, Data and AIAmazon Web ServicesTableau SnowflakeNintexServiceNowKentico

CoreView is the only intelligent SaaS management platform for Office 365 that combines actionable visibility with granular management analytic capabilities of the data. The single-pane interface saves organizations millions in operating costs, mitigates risk, drives adoption, training and empowers employees. Responsible for managing growth and expansion in Fortune 1000 accounts in the TOLA area. This role is a true “hunter” position, as there were only six current customers. Actively manage the entire business process in territory including: prospecting, developing customer and partner relationships, building business cases, customer retention, negotiating contracts, and closing business.

My role at Microsoft is to own and drive new revenue growth for Microsoft Modern Workplace software and hardware solutions (Office 365, Outlook, SharePoint,Teams, Yammer, Surface, Surface Hub) as well as Enterprise Mobility + Security Suite (the cybersecurity suite consist of: identity and access management, information protection, threat protection, security management and compliance) within assigned accounts. Deliver customer business transformation and success through accelerated adoption and usage resulting in customer references that can be leveraged in future sales engagements. Compete aggressively and proactively to win new business and share through differentiated customer business value Be the interface to the customer and orchestrate a team of resources to solve customer problems. Identify customer business challenges and bring them to agreement on the business value of the Modern Workplace solutions - including detailed relevant Industry use cases, financial analysis such as Total Cost of Ownership & Return on Investment and articulate a Microsoft licensing solution. Own opportunities from start to close by orchestrating extensive team consisting of technical and partner roles across an extensive portfolio of products. Finished FY18 106% of assigned quota

BlueJeans Network is a company that provides an interoperable cloud-based video communications service that connects participants across a wide range of devices and conferencing platforms.Responsible for managing growth and expansion of BlueJeans Network in Fortune 500 enterprise accounts. Actively manage the entire business process in territory including: prospecting, developing customer and partner relationships, building business cases, customer retention, negotiating contracts, and closing business. Finished final quarter 170% of assigned quota

Responsible for managing growth and expansion of Cisco’s collaboration technology in Fortune 100 enterprise accounts. Actively create and manage the business development process including: prospecting, developing relationships, building business cases, negotiating contracts, and closing business.The product set responsible to sell are: Unified Communications/UCaaS, Video Conferencing, WebEx conferencing, Spark Messaging, Spark cloud phone service, Spark cloud Video Conferencing. • Attained Cisco’s Sales Achiever Club in FY 2016 year. 101% of assigned quota• FY 15 to FY 16 year on year growth was 68%

The Workforce Experience Advisor identifies customer business imperatives through consultative/discovery selling; define how Cisco's products, services and partners can deliver the customer's business outcome.

Cisco WebEx is a market leader in on-demand (SaaS) Cloud collaboration applications, and its network-based solution for delivering business-to-business collaboration. Responsible for managing growth and expansion of Cisco’s WebEx collaboration technology in Fortune 100 enterprise accounts. Actively create and manage the entire business development process including: prospecting, developing relationships, building business cases, negotiating contracts, and closing business. • Attained Cisco’s Sales Achiever Club in FY 2014 year. 122% of assigned quota• Attained Cisco’s Sales Achiever Club in FY 2012 year. 155% of assigned quota• Attained Cisco’s Sales Achiever Club in FY 2011 year. 122% of assigned quota• Attained Cisco’s Sales Achiever Club in FY 2010 year. 103% of assigned quota• Attained Cisco’s Sales Achiever Club in FY 2009 year. 102% of assigned quota• Expand deployment of WebEx services across the enterprise, continually generating new opportunities and increasing year over year revenue stream by:o 200% in FY 12 o 303% in FY 14.• Increased top line revenue 70% by developing channel partner relationships