Lance Scoffield Email & Phone Number

Atlanta, Georgia, US

Atlanta, Georgia, US

• Manage implementations and conversions of varying size and complexity into Salesforce
• Define problems and scope parameters of full implementation, solution specifications, implementation plan, budget, timetable and milestones,
• Plan execution post implementation evaluation of outcomes.
• Oversee an assigned team of professionals
• Manage data conversion from multiple systems of varying size/complexity and the integration/conversion into Global Payments products
• Accountable to Executive sponsors for scope, schedule, budget and quality of all program elementsResponsible for and build strong client relationships during the Program Implementation

Taylorsville, Utah, US

• Led the first successful major software release in over 2 years
• Areas of responsibility include SaaS software development and design, dev ops and cross-team management
• Expert in cross-functional project collaboration
• Proven track record of establishing and achieving targets for on-time delivery, customer satisfaction and quality control
• Managed development in technologies such as cloud solutions, SaaS, API, database and dev ops

London, England, GB

• Led development of a major revision for analytics software used by Amazon vendors
• Responsible for executive delivery oversight of multiple workstreams with multiple, international teams
• Managed risk, budget, delivery, marketing, product launch, cross-team coordination, applications, architectures and infrastructure
• Oversaw the integration of multiple disparate systems, data models and branding
• Create and lead a program management process that identifies project changes, issues, risks and mitigation plans
• Worked with cross-functional teams to address issues, while incorporating impact analysis and approval for such changes across the SaaS project areas

Salt Lake City, Utah, US

• Hired to successfully deliver a crucial project that allowed Eccovia to coordinate Medicaid budgets with health benefits and health providers as well as manage the homeless population
• Managed simultaneous projects with State and City agencies across the country
• Ensured project success by providing guidance on scheduling, sprint planning, training, and client satisfaction
• Cleared 7 figure services backlog dating back over 2 years

Irvine, CA, US

• Directed IC’s professional services practice for enterprise product deployment and onboarding with global pharmaceutical companies
• Managed multiple levels of technical consulting and project management to ensure high quality, on time and on budget delivery
• Executive contact for all customers and internal team members. Responsible to ensure no roadblocks to project progress, budgets or timelines
• Accountable for internal processes to deliver high value solutions from initial pre-sales engagement through to final solution delivery
• Developed and delivered customer on boarding and success procedures
• Advocated the needs and requirements of customers back to core business and product teams

US

• Owned all IT requirements for Miche including enterprise software implementation and development, infrastructure, security, disaster recovery and communication systems
• Established a PMO practice as well as Business Analysis processes
• Established an executive steering committee to ensure that the business was involved in IT decision-making, based on ROI and business goals
• Gathered, documented and executed internal business software requirements for all departments
• Oversaw complete software development cycle from idea to implementation, based on an Agile approach
• Implemented and configured a new SaaS CRM system for over 15,000 users

Salt Lake City, UT, US

• Responsible for large-scale enterprise consulting, product development and deployment
• Managed client executive’s expectations and budget process
• Established Project Management (PMO) and Business Analysis processes
• Created strategy to help internal client departments get funding for new projects
• Managed both consultants and clients with P&L responsibility for account development and growth
• Consulted with strategic clients on build vs. buy decisions related to software options