Lance Tompkins Email & Phone Number

Wichita, Kansas, United States

Wichita, Kansas, United States

Wichita, Kansas, United States

- Develops an exceptional familiarity of the Duluth brand and comprehensive product knowledge to provide solution-oriented, friendly service to customers. Understands the customer is the center of what we do.- Understands how to layer personalized service into each area of interaction from greeting to fitting room to register.- Effectively communicates sales and promotions.- Understands the importance of email capture as part of sales and service and executes to standard.- Responds proactively and is empowered to provide positive resolutions to customer concerns.- Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders.- Assists in receiving, processing and replenishing merchandise.- Maintains merchandising, presentation and display standards. Sales floor is customer ready.- Ensures Company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap and hospitality area.- Accurately and efficiently processes all register transactions.- Adheres to all Company policies, procedures and practices.- Performs any other duties as directed by management.

Wichita, Kansas, United States

- Directly supervised approximately 14 Census Field Supervisors and 3 clerks to ensure 270+ census workers met key performance indicators for Western Kansas.- Provided group and individual training, monitored daily assignments and provided advice and guidance to subordinate staff. - Maintained effective public relations with the community within the office boundaries, such as the local news media, community leaders and organizations, and local government officials.- Established an effective working relationship with traditionally hard to enumerate populations or with specific populations indigenous to the area within the office boundaries of the Western Kansas Zone including community, religious, or other characteristics.- Ensured that specific levels of quality and progress of field operations were being met through analysis of various computer-generated reports and observation.- Reviewed and analyzed cost, quality, and progress reports to assure operations were coordinated within prescribed time allocations and quality and cost-efficient standards.

Wichita, Kansas Area

• Initiated a complete audit CRM info; accurate information now accessible to all company personnel• Authored articles for LinkedIn, Twitter, and Facebook to increase brand awareness and future sales• Started company’s first-ever e-newsletter; ensured 2,000+ clients were aware of product updates• Assisted VP of Business Development in planning and setting booth layout for Satellite 2018

Wichita, Kansas Area

• Processed payroll for 90+ small businesses across several states • Manage workflow to ensure all payroll transactions are processed accurately and timely • Reconciled payrolls prior to transmission and validated payroll reports • Advised small business owners on taxation and penalties of employer paid benefits • Processed correct garnishment calculations for child support, court-orders, and IRS levies • Processed accurate & timely quarterly/year-end reporting in compliance with state &federal law • Developed ad hoc financial and operational reports as needed by clients or auditors• Expert for compiling and processing Worker’s Compensation Audits• Generated new sales through client meetings and cold-calling

• Managed development and manning of 52 information managers at McConnell AFB/deployed sites. • All in-garrison and war-time taskings fulfilled despite a 98% deployment rate.• Initiated exhaustive rewrite of the information management training plan for McConnell AFB• Ensured personnel were fully trained for both in-garrison and deployed missions.• Conducted comprehensive rewrite of deployment checklists for base support taskings. • Ensured mission success for new Expeditionary Air Force taskings.• Assisted HQ USAF in ensuring official email policy was compliant with federal law and easy to understand and implement. Adjusted Pacific Air Forces policy to ensure compliance among nine Air Force installations in the Pacific Theater