Lance Winward Email & Phone Number

Provo, Ut And Seattle, Wa, Us

Provo, Ut And Seattle, Wa, Us

I am the manager of the CI/CD team at Qualtrics. I've spent the last decade focus on Developer Operations and Developer Experience, working to increase developer productivity through any system and process that will make the job of shipping quality code easier for the developers I serve.

Provo, Ut And Seattle, Wa, Us

Senior Systems and Software Engineer for the Developer Tooling team

Provo, Ut And Seattle, Wa, Us

-Designed and developed an application called SICOM to manage thousands of micro AWS data centers-Authored and managed multiple organizational programs and projects crossing domains in security, networking, system architecture, customer support, and software maintenance life cycle-Lead and coached a 4 person team

Provo, Ut And Seattle, Wa, Us

Utilized Puppet, Hiera, and Foreman to provision Professional Services server infrastructurePioneered and socialized Continuous Integration for the Professional Services organization utilizing Gitlab, Jenkins, and RundeckBuilt multiple base docker images for team reuseAutomated all the things

Provo, Ut And Seattle, Wa, Us

Built, rebuilt, overbuilt, and maintained team development, UAT, and production infrastructure◦ Operated as team specialist in infrastructure◦ Architected, built and managed virtual data center within the AWS Virtual Private Cloud (VPC). Included the following technologies: DNS, VPN, MongoDB, Apache Web Server, beanstalkd, and NGINX.◦ Built, improved, and managed deployment processes◦ Deployed new MongoDB Replica Set backend in production◦ Repurposed retired production servers into team QA stackLed team infrastructure and application security initiatives◦ Managed iSec Partners penetration test of a customer’s web service◦ Enhanced SSL implementationManaged integration projects and application development for Qualtrics’ customers ◦ Implemented customized automations, web services, and reporting applications◦ Built integrations with Qualtrics Research Suite and a wide variety of client information systems◦ Owned projects with several of Qualtrics’ highest tier clients◦ Team subject expert on SSO integrations with implementations utilizing Shibboleth, SAML, and LDAP◦ Implemented an asynchronous Beanstalk Framework

Provo, Ut And Seattle, Wa, Us

Developed, maintained, and tested new features for Qualtrics Research Suite◦ Implemented word stemming for word cloud reports using Porter Stemming algorithm customization◦ Implemented a message translation importer and exporter◦ Fixed XSS vulnerabilities during product security audit performed by iSec Partners◦ Conducted concept testing of a testing framework using Selenium WebDriver and TestNG

Project: Supervised audit of the payroll process and other internal controlsResult: Collaboratively authored 10 page report on internal control processesResult: Increased accountant’s awareness of the firm’s control weaknessesDuty: Managed new business customer credit applicationsResult: Zero percent trade fraud during my employment periodResult: Prevented six fraudulent credit applicants from establishing accountsResult: Implemented new application in collaboration with sales to improve CRMDuty: Processed accounts payable and accounts receivableResult: Demonstrated ability to handle sensitive, proprietary informationResult: Invoiced 1000+ orders with 99 percent accuracyResult: Designed automated invoicing to reduce entry time and entry errorsDuty: Analyzed and managed customer account riskResult: Decreased average collection period by six days