Lance Barnes Email & Phone Number

Dallas-Fort Worth Metroplex

Energetic, reliable, detail oriented, charismatic Corporate Flight Attendant offering 7 years of experience in the aviation industry. Focused, personable, and dedicated to safety and comfort of the passengers. Knowledgeable and polished with dynamic interpersonal skills. Trained extensively in all aspects of aviation, including AirCare FACTS Safety and Inflight Culinary Skills. Background includes 14 years of customer service experience, including 2 as a flight attendant. Seeking a position as a contract, full or part time flight attendant.

Dallas/Fort Worth Area

Prepares dispatch release forms and collects weather reports from OTIS for the Crew; Arranges for fueling of aircraft as required; Prepares weight and balance forms; Advises Dispatch, FLIFO and Stations of flight departures / arrivals; Operates boarding bridge, coordinates boarding and deplaning Customers; Handles Station AMS and radio communications traffic; Prepares dispatch release forms and collects weather reports from informational system for Crewmembers and keeps all Station Teammembers apprised of flight and weather information; Responsible for ground security and assuring operations follow security procedures; Must be able to communicate information and instructions verbally or via radio equipment; Receives and records Customer baggage, air freight, mail and company materials as required; Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent; Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors; Performs interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork; May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintains an inventory of such items and supplies; Operates and/or drives motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers; Works in a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods of time. Completes paperwork and forms connected with work assignments pertaining to procedures and enter into Company's information system as required.

Cedar Rapids, Iowa

Oversee operations of youth 18U baseball tournaments at the Youth Ballpark. Proactively communicate with coaches, staff and umpires to resolve any arising issues and emerging problems during events. Update scores via iScore and Game Changer. Responsible for scheduling and evaluating umpires. Monitors the weather conditions. Communicates with Youth Program Coordinator and Umpires regarding weather delays and/or if a Tournament needs to be cancelled due to inclement weather. Has detailed knowledge concerning the policies, rules, and mechanics of Professional and Collegiate baseball and experience running youth baseball tournaments.

Dallas/Fort Worth Area

2015 UIL Playoffs

Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. Customize insurance programs to suit individual customers, often covering a variety of risks. Calculate premiums and establish payment method. Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk. Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. Monitor insurance claims to ensure they are settled equitably for both the client and the insurer. Perform administrative tasks, such as maintaining records and handling policy renewals. Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. Confer with clients to obtain and provide information when claims are made on a policy. Contact underwriter and submit forms to obtain binder coverage.

United States

Interview claimants, witnesses, police and firefighters, etc to collect information and determine causes of the incident. Inspect property damage and evaluate claims with professionals such as: contractors, construction workers, engineers, etc. Negotiate agreement with the claimant or claimants. Provide exemplary customer service. Field independent. Exemplify investigative and deductive skills, adapt easily to new concepts and responsibilities. Examine damages, evaluate practicality of repair versus replacement, prepare estimates, enter claim payments and new claims in database. Intermediate level use of Xactimate 28.

Interview claimants, witnesses, police and firefighters, etc to collect information and determine causes of the incident. Inspect property damage and evaluate claims with professionals such as: contractors, construction workers, engineers, etc. Negotiate agreement with the claimant or claimants. Provide exemplary customer service. Field independent. Exemplify investigative and deductive skills, adapt easily to new concepts and responsibilities. Examine damages, evaluate practicality of repair versus replacement, prepare estimates, enter claim payments and new claims in database. Intermediate level use of Xactimate 28.

Vero Beach, Fl

Professionally trained in the competencies of the professional rules, mechanics for the two umpire system and technical on-field aspects of professional umpiring. Equipped for hire into all levels of baseball including the professional, collegiate, and amateur levels. Expanded knowledge, technical skills, and professional demeanor that are needed to achieve personal and professional aspirations. Those skills and attributes were developed in a positive, structured and challenging environment that reflects the values and reputation of The Professional Baseball Umpire Corp. Placed on Minor League Reserve List.

Developed sales strategies by collaborating with Distributor Representatives and identifying prospective accounts in the packaging industry. Assessed clients and potential client’s needs, determined, and presented relevant solutions using a consultative approach. Offered ongoing client resources, education and support to outperform competition. Reversed flat business growth by identifying a need for customer-focused comparisons that shows packaging process and material more efficient than competitor’s in lost/new accounts. Conducted onsite demonstrations for distributor representatives and current/prospective customers to identify product effectiveness over competitors. Maintained effective relationship with RanPak Service Technicians, Distributor Representatives, Marketing, and different Operations

Exceeded quota by attaining 152% of quota/$750K. Played integral role in FY08 – FY10 growth. Consistently surpassed sales goals by growing revenue by more than 30% within assigned agencies (NASA, Department of Energy, DOL, USDA) Expanded client base from 638 to more than 1,400 by extensive research and strategy to establish FedEx Office as a value-added partner as opposed to a traditional supplier by using the internet and the federal yellow book. Also increased activation rate from 28% to 68% YOY with constant product and sales training. Delivered detailed business plan identifying agency opportunities and showing clients how FedEx Office can deliver a one-stop-shop benefit. Collaborate and complement strategy across organization to ensure optimal sales and service. Translated sales concepts into best practices for the sales team; collaborated with marketing to develop a strategic plan to target transactional, non-transactional, and prospective customers. Promoted to forecasting/managing a pipeline for revenue opportunities for all government agencies.

Dallas/Fort Worth Area

Meet and exceed set sales quotas for defined area/region by reinventing how sales teams interacted with customers by introducing team-selling concepts. Increased unit sales by 340% and store profit by 32% in 2005 by collaboratively shifting sales focus to high-margin items. Analyzed existing sales channel relationships and developed all new sales strategy focused on market leaders who could drive sales and market presence. Created special promotions that resulted in merchandise expansion and $110K+ in increased category sales.Propelled assigned locations by 30% YOY in revenue and 50% YOY in units sold after two years. Energized team by setting challenging objectives and monitoring consistently to ensure peak performance, then rewarding for exceptional individual accomplishments. Earned top team in activation sales and top team in accessory sales throughout the company on a nationwide level.

Bachelor'S Degree, Computer And Information Sciences And Support Services

Activities and Societies: Omega Psi Phi Fraternity, Inc

Bachelor Of Science (B.S.), Computer And Information Systems Security/Information Assurance

Activities and Societies: Student Advisory Board National Pan-Hellenic Council Student Government AssociationComputer Information Systems