Lance Carlson Email & Phone Number

Scottsdale, Arizona, United States

Waste Technology Solutions is a full-service consulting firm and services provider focused exclusively on solving the waste industry’s toughest problems. At Waste Technology Solutions, clients have access to some of the most seasoned experts in the waste industry with extremely specialized skill sets that have been honed over decades at North America’s top haulers. These include Strategists, Programmers, Engineers, Operators and Data Scientists who have built and implemented hundreds of reroutes, crafted local, regional, and national level disposal optimization programs, and designed well executed sales strategies that produce measurable impact on both volume and price growth.

Scottsdale, Arizona, United States

Phoenix, Arizona Area

Developed, directed, and managed route optimization, desktop audits, disposal optimization and eCommerce / GIS Solution for centralized call center. Focused on leveraging power of GIS and automation to solve business problems. • Drove $84M in productivity savings and disposal optimization 2007 – 2014 through route optimization, establishing reroutes / productivity standards and driving accountability throughout ops side of organization.• Captured over $29M in unbilled revenue 2016 – 2019 through desktop audits for residential contracts.• Generated $22.4M in operational savings over a 16-month period post Allied Waste merger, combining overlap of collection and disposal assets in largest acquisition in waste industry to date.• Designed and built route optimization process, including training 450+ individuals on company routing tools and processes.• Created process and led team, developing ‘Republic Map’, driving eCommerce product offering and real-time customer service management system.• Led logistics team, developing predictive customer replication model for City of Los Angeles RFP (lifetime value >$1B).

Houston, Tx

Built and led newly created, centralized team to capture unbilled revenue in franchise and contract areas. Developed and executed mail campaigns to high yield residential customers. • Identified and captured $3.6M in unbilled revenue within first 7 months, utilizing desktop audits.• Targeted mail campaigns, generating net new revenue of $740K (annualized) in first year of operations.• Institutionalized process for revenue reconciliation and direct marketing, focusing approach with established, vetted metrics and ensuring marketing dollars were used wisely.

Orlando, Florida Area

Drove routing, productivity / efficiency, revenue reconciliation and special projects for WM of Central Florida, $450M / year, 850+ vehicle subsidiary of Waste Management. Designed and implemented efficiency process and productivity SOP. Influenced without direct oversight. Included 85 - 100% travel.• Integrated largest single acquisition by WM of Florida (AW/BFI West Palm Beach), representing ~87 new routes of work and 2 satellite facilities.• Designed, constructed, and implemented streamlined routing processes, achieving WM’s commitment to reduce fleet size / route count by 10%, while serving same or greater number of customers.• Devised and managed billing reconciliation process, yielding $1.1M annually in State of Florida.• Identified $128K in annual revenue under billed, on open market subscription routes through GIS based analysis, as extension of Desktop Audit process.

Houston, Tx

Managed, defined, and implemented operations software initiatives to predict consumer patterns and predict revenue for Fortune 1000 clients. Oversaw strategic planning, pricing, and product promotion for over $2B in physical assets for ExxonMobil, Chevron / Texaco, and BP.• Provided extensive management of internal and external teams on international projects, with budgets exceeding $1.5M.• Constructed account-winning proposals for large multinationals, resulting in $465K in new revenue.• Built new revenue channel: ‘Hotspot’ and ‘Heat’ mapping, with 185% growth YOY ($22K-$41K).

Customized M&A toolkit for site evaluations and valuation modeling. Developed programs for Operations, Marketing and Mergers & Acquisitions, including assessment, and analysis.• Installed ‘new release’ forecasting models, providing 15-26% cost savings on video sourcing and tape allocation.• Formulated, implemented, and measured direct mail campaigns, receiving 5-8% response rates.• Devised site selection / forecasting models and software, accurately predicting first year gross revenues (within 10% actual, 85% of time).