Lance Casey
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Lance Casey Email & Phone Number

Relationship Management – Data Analysis – Customer Service at SAIC
Location: Oklahoma City, Oklahoma, United States 7 work roles 1 school
2 work emails found @saic.com 7 phones found area 405, 253, and 580 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 7 phones

Work email l****@saic.com
Direct phone (405) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
SAIC
Role
Relationship Management – Data Analysis – Customer Service
Location
Oklahoma City, Oklahoma, United States
Company size
33770 employees

Who is Lance Casey? Overview

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Quick answer

Lance Casey is listed as Relationship Management – Data Analysis – Customer Service at SAIC, a company with 33770 employees, based in Oklahoma City, Oklahoma, United States. AeroLeads shows a work email signal at saic.com, phone signal with area code 405, 253, 580, and a matched LinkedIn profile for Lance Casey.

Lance Casey previously worked as Functional Analyst at Saic and Manager, Customer Insights at Hertz. Lance Casey holds Bachelor'S Degree, Business Administration And Management, General from Southwestern Oklahoma State University.

Company email context

Email format at SAIC

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{first_initial}{last}@saic.com
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AeroLeads found 2 current-domain work email signals for Lance Casey. Compare company email patterns before reaching out.

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Profile bio

About Lance Casey

Committed and service-oriented Customer Insights Leader with history of success in developing Customer Experience (CX) programs, with emphasis on Voice of the Customer (VOC). Ability to work with multiple levels within an organization to assess ineffective areas of customer service and propose effective solutions. Impactful, insightful problem solver with ability to achieve operational efficiency.

Listed skills include Microsoft Excel, Process Improvement, Business Analysis, Analysis, and 13 others.

Current workplace

Lance Casey's current company

Company context helps verify the profile and gives searchers a useful next step.

SAIC
Saic
Relationship Management – Data Analysis – Customer Service
reston, virginia, united states
Website
saic.com
Employees
33770
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Company profile
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7 roles

Lance Casey work experience

A career timeline built from the work history available for this profile.

Functional Analyst

Current
Saic
Mar 2020 - Present

Manager, Customer Insights

Hertz

Oklahoma City, Oklahoma

  • Directed day to day operations of Hertz Voice of Customer (VOC) program, consisting of surveys for five brands, including operations, call center and car sales functions. Programs received over 3 million surveys.
  • Removed all non-related tasks not focused on sales or customer satisfaction
  • Outlined social media review scripts to drive consistency and improve social media review rate
  • Improved the customer experience by consolidating multiple survey invitations into one invitation
  • Streamlined operational survey processes and reduced 10 hours of manual effort every weekKEY COMPETENCIES: LEADERSHIP, STRATEGIC PLANNING, PRESENTATIONS, COMMUNICATION, MS OFFICE, PROCESS IMPROVEMENTSIncreased employee.
  • Designed and implemented program to announce Voice of Customer platform updates, answer questions, and streamline system access process
Sep 2016 - Nov 2019

Business Analyst

Hertz

Oklahoma City, Oklahoma Area

  • Managed the administration of the customer survey feedback system, including project management of survey program and daily/weekly reporting for various departments. Drove operational initiatives. Sustained strong.
  • Crafted survey questions to measure key areas including agent friendliness, listening skills, and communication
  • Analyzed reservation data to transfer to CX provider for scoring to be captured for agent attributes for coaching
  • Created data transfer/survey invitation process between company and CX providerKEY COMPETENCIES: CROSS-FUNCTIONAL LEADERSHIP, DATA ANALYSIS, BUSINESS & CHANNEL DEVELOPMENT, CUSTOMER SERVICEStreamlined team and.
  • Instituted process to correlate survey data to Vehicle Service Attendant (VSA)
  • Accessed customer feedback to provide opportunities for accolades and further staff coaching
Jun 2011 - Sep 2016

Supervisor, Admin, Gdd & Nps

Hertz

Oklahoma City, Oklahoma Area

  • Managed group of 12 employees who handled time sensitive data input, customer services department reporting, and admin functions. Handled administration of customer feedback survey system, while expanding VOC program.
  • Engaged cross-functional team to give user/client perspective when creating text analytics reporting
  • Discovered topics, sub-topics, and key words to be mapped and aggregated for reporting
  • Formulated master plan for best practices and outlined what needed to be achieved
Jun 2008 - Jun 2011

International Customer Relations Supervisor

Hertz

Oklahoma City, Oklahoma Area

Feb 2001 - Jun 2008

Call Center Supervisor

Hertz

Oklahoma City, Oklahoma Area

Jun 1996 - Feb 2001

Territory Supervisor

Ez Serve Petroleum Marketing
Jul 1994 - Aug 1995
Team & coworkers

Colleagues at SAIC

Other employees you can reach at saic.com. View company contacts for 33770 employees →

MD Michael Davis Michael Davis Colleague at SaicHuntingtown, Maryland, United States, United States View → MS Martine Shoelberg Martine Shoelberg Colleague at SaicGreater Strasbourg Metropolitan Area, France View → CC Charles Chivis Charles Chivis Colleague at SaicHampton, Virginia, United States, United States View → JJ Jorel Joseph Jorel Joseph Colleague at SaicGreater Orlando, United States View → IM Ian Mccullough Ian Mccullough Colleague at SaicDayton, Ohio, United States, United States View → TM Terry Mcfarland Terry Mcfarland Colleague at SaicSt Louis, Missouri, United States, United States View → KB Kimberly Bullock Kimberly Bullock Colleague at SaicSterling, Virginia, United States, United States View → JH Justine Hines Justine Hines Colleague at SaicNew Alexandria, Virginia, United States, United States View → JT Jennifer Tingle Jennifer Tingle Colleague at SaicHuntsville, Alabama, United States, United States View → RP Rafael Pinheiro Rafael Pinheiro Colleague at SaicRio Claro, São Paulo, Brazil, Brazil View →
1 education record

Lance Casey education

FAQ

Frequently asked questions about Lance Casey

Quick answers generated from the profile data available on this page.

What company does Lance Casey work for?

Lance Casey works for SAIC.

What is Lance Casey's role at SAIC?

Lance Casey is listed as Relationship Management – Data Analysis – Customer Service at SAIC.

What is Lance Casey's email address?

AeroLeads has found 2 work email signals at @saic.com for Lance Casey at SAIC.

What is Lance Casey's phone number?

AeroLeads has found 7 phone signal(s) with area code 405, 253, 580 for Lance Casey at SAIC.

Where is Lance Casey based?

Lance Casey is based in Oklahoma City, Oklahoma, United States while working with SAIC.

What companies has Lance Casey worked for?

Lance Casey has worked for Saic, Hertz, and Ez Serve Petroleum Marketing.

Who are Lance Casey's colleagues at SAIC?

Lance Casey's colleagues at SAIC include Michael Davis, Martine Shoelberg, Charles Chivis, Jorel Joseph, and Ian Mccullough.

How can I contact Lance Casey?

You can use AeroLeads to view verified contact signals for Lance Casey at SAIC, including work email, phone, and LinkedIn data when available.

What schools did Lance Casey attend?

Lance Casey holds Bachelor'S Degree, Business Administration And Management, General from Southwestern Oklahoma State University.

What skills is Lance Casey known for?

Lance Casey is listed with skills including Microsoft Excel, Process Improvement, Business Analysis, Analysis, Customer Service, Management, Data Analysis, and Call Centers.

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