Lance Charnes Email & Phone Number

Buena Park, Ca

Develop, coordinate and direct City-wide emergency management programs, projects, and services.• Planned implementation of the Orange County Health Care Agency Point of Dispensing (POD) program at two City-owned sites; planned two full-scale POD exercises involving ~110 participants each. • Established SEMS/NIMS/ICS training standards for City employees.• Trained over 100 police officers and city employees in ICS, NIMS and NRF fundamentals.• Trained ~200 City staff in basic emergency preparedness.• Coordinated City participation in Great ShakeOut exercises.• Created new disaster preparedness web pages on City website, including Spanish- and Korean-language materials.• Created and directed several drills and tabletop/functional exercises for EOC and City employee training.• Completed the City's first Local Hazard Mitigation Plan and guided it to Cal OES and FEMA approval.• Reorganized and updated the City's Continuity of Operations Plan, turning it into an operational document.• Reorganized and updated basic Emergency Operations Plan; began drafting EOP annexes.• Documented procedures for EOC alerting and operation.• Created Building Emergency Staff positions (building wardens) and trained initial cadre.

Santa Ana, Ca

Teach hazard awareness and disaster preparedness concepts to Orange County businesses and community groups.• Delivered disaster preparedness education to over 1,000 Orange County residents.• Created business preparedness presentation to encourage continuity planning and proactive disaster preparedness actions on the parts of small businesses, nonprofits, and community-based organizations.• Assisted with preparations for the 29th Annual Disaster Preparedness Academy. Identified new exhibitor prospects; coordinated exhibitor registrations and table assignments; maintained electronic records of exhibitor registration information; oversaw exhibit hall setup and vendor support.

Irvine, Ca

• Developed procedures to guide Field Services Operations (FSO) responses to natural and man-made disasters creating significant network impacts.• Conducted hazard analyses and business impact analyses, and prepared proposals for mitigating or addressing operational or environmental risks.• Assisted Incident Commanders during responses to 12 network-impacting events.• Managed and maintained Disaster Recovery training program for 2500 FSO employees. - Designed/wrote/narrated/produced 14 online courses (11 with assessments), covering the major aspects of the Network Emergency Management System and emergency network response. - Synchronized doctrine, procedures, and instruction. - Tracked and reported training completion progress to VP-level managers.• Designed and conducted eight tabletop and functional disaster-response exercises; coordinated with SMEs to compile injects and drafted after-action reports for managers and executives.• Revised NEMS Operating Instructions and response procedures to accommodate multi-network, multi-client operations; maintained standardization and version control.• Audited field activities to determine compliance with disaster recovery and safety standards and training.• Coordinated and tracked local environmental compliance inspections at cell sites and switch facilities, reducing the number and size of fines levied on client networks.

Irvine, Ca

• Created plans and procedures for Field Operations (FO) response to emergencies and major planned network-impacting events.• Conducted hazard analyses, business impact analyses and four emergency-response exercises, and prepared proposals for mitigating or addressing operational or environmental risks.• Assisted Incident Commanders during responses to five network-impacting events.• Standardized NEMS Operating Instructions, response procedures and job aids that ensured consistent nationwide response to network-impacting events.• Oversaw development of standardized, national FE&O DR training curriculum.• Brought West Region exercise program into compliance with HSEEP standards.Moved to Ericsson Managed Services under Network Advantage

March Arb, Ca

• Provided intelligence support for direction of air combat operations in an Air Operations Center.• Served as chief intelligence coordinator for AOC Combat Operations Division during contingencies and wartime.• Directed 30 intelligence analysts during unit training activities.• Provided mentorship and on-the-job training for incoming intelligence analysts and Korean Air Operations Center personnel.

Riverside, Ca

• Planned campus responses to natural and man-made disasters.• Coordinated with city, County, regional and State agencies and groups to ensure timely and adequate emergency services for the 25,000-member UC Riverside community.• Developed planning architecture for campus departments, including developing plan templates.• Established procedures for operation of Campus Emergency Operations Center and Satellite EOCs.• Revitalized Building Supervisor for Emergency Conditions (building warden) program.• Trained dozens of Building Supervisors for Emergency Conditions (building wardens) and Resident Advisors in disaster safety and post-disaster activities.• Conducted NIMS and ICS training for campus Emergency Operations Center (EOC) staff.

Parks Rfta, Ca

• Created intelligence products in support of U.S. operations in the Pacific basin and East Asia.• Provided analysis and interpretation of information collected by military and national intelligence assets.• Responded to time-sensitive requests for products based on emerging military or political situations.

Martinez, Ca

• Planned County responses to natural and man-made disasters.• Coordinated with city, County, regional and state agencies and groups to ensure timely and adequate emergency services for the County.• Began and substantially developed integrated hazard assessment for County.• Coordinated with local voluntary and community groups on preparedness planning issues.• Rewrote procedures for operation of County Emergency Operations Center.• Coordinated technical upgrades to enhance County EOC capabilities.• Planned and executed comprehensive training program for employees of County departments designated to staff the County EOC during emergencies.• Planned/conducted two major functional exercises involving the County emergency management team and agency representatives from city, special district, state and Federal organizations.

• Assisted the Commander with CAP liaison programs.• Represented CAP-USAF at California Office of Emergency Services (OES) and Federal Emergency Management Agency (FEMA) regional meetings and exercises.• Advised the Commander and Region IMAs on emergency services and disaster-response issues.• Assisted with development and execution of CAP-USAF and CAP disaster and counterdrug programs.

Redwood City, Ca

• Responsible for on-time, on-budget delivery of art assets for major digital entertainment products.• Directed diverse staff in day-to-day production; scheduled work; coordinated hardware issues with technology staff; devised and maintained asset management, tracking and naming systems.

Santa Monica, Ca

• Responsible for on-time, on-budget delivery of art assets for major digital entertainment products.• Directed diverse staff in day-to-day production; scheduled work; coordinated hardware issues with technology staff.

Los Angeles, Ca

• Completely rebuilt IT department for Los Angeles subway construction manager. - Instituted inventory control, created procedures for support and acquisition, cleared up backlog of support requirements, replaced low-producing personnel, began training program.• Updated computing assets (purchasing and installing 250+ computers) and oversaw introduction of large LAN/WAN.• Supervised and directed staff of four.• Designed and implemented large-scale integrated enterprise management system for Los Angeles subway construction manager, including labor accounting, budgeting, HR, position control and change tracking functions.

Washington D.C. Metro Area

• High-visibility, high-tempo joint-service position included direct support of NSC analysts with distilled intelligence assets, briefing high-ranking military and civilian officials on technologies and capabilities, designing and conducting exercises and simulations to test NSC operating procedures.• Supervised mixed military/contractor staff.• Managed computer graphics, audio/visual and database resources, operations and maintenance for National Security Council and Presidential support.

Ms, Emergency Services Administration

Ba, Computer Science