Data Center Production Operations Engineer
Current
Oct 2022 - Present
AeroLeads people directory · profile
Lance Hicks Email & Phone Number
Data Center Production Operations Engineer
at
Meta
1 work email found
@facebook.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Data Center Production Operations Engineer
Location
Covington, Georgia, United States
Who is Lance Hicks? Overview
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Quick answer
Lance Hicks is listed as Data Center Production Operations Engineer at Meta, based in Covington, Georgia, United States. AeroLeads shows a work email signal at facebook.com and a matched LinkedIn profile for Lance Hicks.
Lance Hicks previously worked as Data Center Lead at Milestone Technologies, Inc. and Data Center Lead at Milestone Technologies, Inc.. Lance Hicks holds Bachelor’S Degree, Applied Computer Science from Troy University.
Company email context
Email format at Meta
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{first}.{last}@facebook.com
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AeroLeads found 1 current-domain work email signal for Lance Hicks. Compare company email patterns before reaching out.
Profile bio
About Lance Hicks
Data Center professional that would like to take his linux, bash and troubleshooting skills to the next level. Learning Python and how to live in the terminal to help an organization automate tasks and keep systems running. As a Data Center Lead I have maintained my technical edge while leading a team that constantly meets/exceeds clients expectations. I have averaged a 4.91/5 on client surveys in the last two years. Skills include: troubleshooting Open Compute servers with CentOS. Creating bash script to automate daily processes. Train entry level technicians that are now troubleshooting linux servers in large scale environments.
Listed skills include Optical Fiber, Software Installation, Voip, Troubleshooting, and 21 others.
Current workplace
Lance Hicks's current company
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12 roles
Lance Hicks work experience
A career timeline built from the work history available for this profile.
Data Center Lead
Lead projects in data center environment Look for trends and issues that arise and escalate to Level 3/4 SupportTake escalation tasks from break/fix team and fix issues or escalate to Level 3/4 SupportProvide explanations for operational performance results (explain why metrics/KPI’s met or exceeded targets.)Provide input and suggestions for improving operational performance and efficiency in the local environmentScreen and schedule burst labor resources for short term projectsHardware support on Open Compute Project serversInstalling CPU, Motherboard, Ram, and other hardware components on servers
Aug 2020 - Oct 2022
Data Center Lead
Lead projects in data center environment Look for trends and issues that arise and escalate to Level 3/4 SupportTake escalation tasks from break/fix team and fix issues or escalate to Level 3/4 SupportLinux basic commands (fping, ping, vi, nano, grep, ls, dmesg, cons, ramdisk)Managed 8 techs who work on servers in 4 buildings. 28,000 sq ft. per building. Provide explanations for operational performance results (explain why metrics/KPI’s met or exceeded targets.)Provide input and suggestions for improving operational performance and efficiency in the local environmentScreen and schedule burst labor resources for short term projectsHardware support on Open Compute Project serversInstalling CPU, Motherboard, Ram, and other hardware components on servers
Dec 2017 - Oct 2022
Data Center Tech
Linux basic networking commandsHardware support on Open Compute Project serversInstalling CPU, Motherboard, Ram, and other hardware components on servers
Feb 2017 - Dec 2017
Technical Support
❖ Performs equipment exchange and recording inventory controls, software / hardware installations and program updates, troubleshooting and problem resolution on computer, printer, RF units, and Telecommunication systems.❖ Copper cable termination (110 and 66 punch down blocks) ❖ Monitors and administers multiple servers. ❖ Problem resolution/troubleshooting/training and communicating with the end users in a timely and customer oriented manner❖ Installs Printers, Software (Windows 7, Microsoft Office, and other third-party applications). ❖ Solves Level 1/2 Hardware/Software issues for customers remote or in person. ❖ Installed, configured, tested, maintained, monitored, and troubleshot end-user workstations and related hardware and software in order to deliver required desktop service levels
Sep 2013 - Sep 2016
Network Technician
Pulls, terminates, patches, and splices indoor and outdoor types of Fiber optic cableInstalls D rings, wall mount fiber boxes and splice cases Cat6 termination Keystone connectors, mini-coms(mini coms)
Sep 2012 - Feb 2013
Hardware Technician
Conduct Site Surveys; assess and document current site network configurations and user requirements.Installs network hardware, telephony, fiber cables, multi-pair cables, IT infrastructure, and power circuits.
May 2012 - Sep 2012
Technician
Induscorporation
Cat6 termination Keystone connectorsInstall Cable Tray in raised floor and ceiling
Jan 2012 - Aug 2012
Operations Technician
Optical fiber cable termination (epoxy, adhesive) (single mode and multimode) multi-strand fiberCopper cable termination Keystone connectorsInstalled and dressed fiber and copper cables in to equipment racksTerminated and repaired fiber and copper cablesInstalled conduit, j hooks, unistrut and equipment racksTerminated multi-strand fiber optic cables(indoor/outdoor) fiberTested fiber optic networks with Fluke brand DTX Cable Analyzer and EXFO brand OTDR’s, OTLS’s and power meters
Aug 2010 - Jan 2012
Sr. Field Technician
Optical fiber cable termination (epoxy, adhesive) (single mode and multimode)Copper cable termination (UTP [, BIX, 110 and 66 punch down blocks]),Copper crimp termination, Coaxial cable terminationPerforms installation, moves, changes and repair for analog, digital, and VoIP telephones on the Nortel Meridian 1 telephone switch and the Cisco Unified Call ManagerInstalls, maintains, rearranges, adds to, and removes complex/clustered data modems/applications (multiplexors), Multiservice Switches, Router and of various types of telecommunications equipment/servicesCoordinated ECP’s (Engineer Change Proposals).Installed PC's and Fiber Cross Connects
Aug 2009 - Aug 2010
Telecommunications Section Supervisor
Military
Successfully supervised four technicians for voice/data system installation and infrastructure for NSA/DOD providing 24 hour service for over 3,000 personnel and for adjoining sites.Experience in Remedy helpdesk ticket systemPerformed QA/QC for all Remedy tickets assigned to Telecommunications section.Terminated and repaired fiber and copper cables, defective lines, and auxiliary equipment.
Jul 2007 - Aug 2009
Radio Comsec Repairer
Used computer automated diagnostic tests to isolate faults.Basic Soldering of componentsServed from January 2005 to January 2006 in support of Operation Iraqi Freedom 3 (OIF 3)Performed or supervised field and sustainment level maintenance on radio receivers, transmitters, and Communications Security (COMSEC) equipment.➢ Performed Preventive Maintenance checks and services (PMCS) using Technical Manual (TM) on various types of equipmentUsed multi-meters, oscilloscopes waveform generators and spectrum analyzers to troubleshoot and repair radio systems. Replaced defective components and boards.
Jun 2003 - Aug 2009
2 education records
Lance Hicks education
Bachelor’S Degree, Applied Computer Science
Troy University
Assoicate Of Applied Science, Computer Science
Troy University
FAQ
Frequently asked questions about Lance Hicks
Quick answers generated from the profile data available on this page.
What company does Lance Hicks work for?
Lance Hicks works for Meta.
What is Lance Hicks's role at Meta?
Lance Hicks is listed as Data Center Production Operations Engineer at Meta.
What is Lance Hicks's email address?
AeroLeads has found 1 work email signal at @facebook.com for Lance Hicks at Meta.
Where is Lance Hicks based?
Lance Hicks is based in Covington, Georgia, United States while working with Meta.
What companies has Lance Hicks worked for?
Lance Hicks has worked for Meta, Milestone Technologies, Inc., Ups Supply Chain Solutions, Engility Corporation, and Caci International Inc.
How can I contact Lance Hicks?
You can use AeroLeads to view verified contact signals for Lance Hicks at Meta, including work email, phone, and LinkedIn data when available.
What schools did Lance Hicks attend?
Lance Hicks holds Bachelor’S Degree, Applied Computer Science from Troy University.
What skills is Lance Hicks known for?
Lance Hicks is listed with skills including Optical Fiber, Software Installation, Voip, Troubleshooting, Cabling, Fiber Optics, Routers, and Networking.
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