Lance Christopher Rohde Email & Phone Number

New York Metro Area

Engineered client systems to comply with corporate standards. Transition team onboarding AMEX Publishing by melding disparate corporate standards. Creation of support staff & end user documentation, first tier support with a focus on editorial clients. Evaluated an enterprise-wide image for OS X Mavericks/third-party software, explored Mobile Device Management focusing on Apple’s iOS, Android and BlackBerry, and corporate compliance with creative products such as Adobe Creative Suite, PhotoMechanic and MediaBeacon for the 2014 Olympic coverage. Focused on vetting hardware and software maintenance, image creation and remote updating of client workstations in NYC, London and Mexico City via Absolute Manage & Casper. Service Desk duty fielding editorial and creative department calls, with attending documentation and training.KEY PROJECTS: AMEX Publishing acquisition, Divide BYOD, iOS7, SecurePrint, Absolute Manage Inventory, Adobe licensing, OS X 10.9.x Mavericks analysis, boutique software evaluations.

New York Metro Area

Examined the impact of the iPad for creating new products out of the end users' experience, coupled with the growing trend toward BYOD with technologies such as Maas360, Divide & Tangoe by leveraging how users uniquely employ its capabilities and examining and adapting existing workflows with an eye toward new products.KEY PROJECTS: Adobe DPS, Woodwing Reader, digital publication size optimization.

Greater New York City Area

Administered multiple publishing systems resulting in an effective uptime in excess of 99% including external factors; custom XML extraction; establishment/implementation of all Mac/PC workstation standards and configuration images reduced service calls by almost 50%. Managed multiple projects including system upgrades, daily supervision of desktop support team, design and operation of popup newsroom for show daily for the RNC 2004. Cost savings included core publishing system workflow analysis and replacement including a lossless migration from existing Quark Publishing System to MEI’s K4.KEY PROJECTS: New IT department creation, RNC 2004 show daily newsroom design/implementation, publishing system migration w/workflow analysis & desktop refresh, ServiceDesk implementation, headquarters relocation.

Greater New York City Area

Lossless upgrade of Quark Publishing Systems for Sports Illustrated, Fortune, People and Time magazines without any resulting down-time; compiled syllabi & documentation for training Network Operations Center staff for off-hour Service Desk editorial support, as well as an overview of manufacturing processes that enabled better comprehension of their clients’ sense of urgency in an emergency. Liaised with vendors to adapt third party software and peripheral systems to extract content from QPS. Provided deadline/editorial-closing technical support on Quark Publishing System; additional diverse project work such as workstation configuration & deployment, training of new employees, equipment upgrades & office relocation.KEY PROJECTS: Magazine manufacturing syllabus/training, OMS/QPS galley extraction, Desktop refresh, headquarters relocation.

Manhasset, Ny

Research, design and implementation of new technologies with an eye toward budget reduction and workflow reengineering that resulted in significant savings and increased productivity with the implementation and administration of Quark Publishing Systems. Analyzed print and online editorial workflow processes that facilitated new products and revenue streams. Acted as key liaison to all relevant parties in development of standards and negotiation of department budgets, software contracts and maintenance agreements, realizing significant efficiencies and savings.KEY PROJECTS: QPS integration, electronic branding, Lotus Notes implementation, McGraw-Hill acquisition, Seybold Seminars speaker, on-site (Geneva) TELECOM show daily newsroom design & management, DAM requirements definition, WuliWeb engineering & rollout, QPS upgrades.

Associates, Computer Sciences

Activities and Societies: Photography, camping Photography student, camping and road trips!

Business/Academic

Activities and Societies: Honor Society, Business classes Academic studies with a focus on business (i.e., accounting, etc.)