Architect, Workplace Services
CurrentIn my promotion with Disney to digital experience domain architect, I lead architectural oversight, IT strategy roadmaps, and technology solutions to drive operational improvements and deliver business value. Our team partners with business and service management teams to determine and fulfill enterprise-wide technical business requirements. I develop and manage full life cycle project roadmaps, including scope, vision, schedule, resource acquisition, milestones, and key performance indicators KPIs, and serve as subject matter expert (SME) for M365, Exchange, and Messaging. As an organizational leader, I lead and mentor peers and junior associates on Disney processes and methodologies. Reduced yearly operating costs significantly with the design and implementation of the Microsoft Teams Voice service, providing a cloud-based service, and reducing the number of physical phones deployed worldwide by over 2000. Systematically improved email hygiene by introducing a more secure environment, without an increase in operational costs. Significantly reduced infrastructure costs, sunsetting 28 servers, resulting in hard operational and maintenance cost savings.