Nishtech is a full-service digital experience and ecommerce agency that helps brands upgrade the user experience and better connect with their customers.

Velir is a Digital Marketing Agency specializing in digital marketing solutions, enterprise websites and data-driven experiences.• Worked with organization leaders to build out Optimizely DXP practice.• Enabled development staff on best practices and architecture.• Participated in sales and marketing activities to drive business growth.

Optimizely a SaaS company, combines content, commerce, experimentation, and marketing in a single platform for businesses online. Their personalization engines use natural language processing and generative AI for lead generation to conversion.• Lead Optimizely's North America and EMEA region’s Professional Services, a 100+ person organization, and ultimately accountable for the success of project delivery across regions including, but not limited to, successful projects, commercial success, client satisfaction, partner delivery execution, and a stable and fulfilled Professional Services team.• Provided communication to executive management across the portfolio of client projects, ensuring the agreed outcomes of implementations were delivered while overseeing the sound management of project assurance, project methodology, risk, and commercial factors. • Proactively unified the entire Professional Services organization regionally and globally through coaching and mentoring the team to be commercially minded, partner savvy, manage risk proactively, attract top talent, and be committed to client satisfaction.• Provided cross-functional leadership, significantly contributing to the continuous growth of Optimizely. This was achieved by ensuring the alignment of all departments, including Sales, Presales, Customer Success, Engineering, Product Management, Managed Services, Partner Success, Legal, and Finance.• Ensured that team members were vital company champions and advocated for the value our software solutions bring to our clients, ensuring new insights are fed back to critical internal teams and sharing stories with the broader company community where appropriate.• Led initiatives in change: selection and migration of Professional Services system, restructuring of service contracts with the legal team, finance transformation to ensure accountability, an increase of gross margin, business planning, resourcing, and hiring globally• DE&I and 401k committee member

• Led Optimizely's North America region’s Professional Services, an 80-person organization, and ultimately accountable for the success of project delivery across the region, including successful projects, commercial success, client satisfaction, partner delivery execution, and a stable and fulfilled Professional Services team. • DE&I and 401k committee member

The Episerver (formerly Ektron) Digital Experience Cloud™ combines content, commerce, and multi-channel marketing in a single platform to work full circle for businesses online – from intelligent optimization and lead generation to conversion and repeat business – with unprecedented ease of use.• Established cross-functional relationships with private equity firm Accel-KKR, sales, finance, marketing, R&D, and partner ecosystem to achieve company goals • Developed strategic personnel, technology, and processes to deliver solutions with Azure and AWS • Provided leadership, coaching, career development, and personnel performance • Led customer engagements to include D365 CRM/F&O integration, B2B/B2C commerce and marketing site implementations, executive sponsorship, contract negotiations, and high-conflict resolution • Consultation on performance issues, best practices, architecture, third-party integrations, MongoDB applications, Elastic search implementations, and DevOps utilizing Octopus

• Led R&D projects that provided insight into obtaining strategic company goals and led to a successful exit• Part of a management team that redesigned how projects are managed to include process changes• Introduced core concepts to teams that led to better quality and measurable productivity through standardization