Lance Francisco Email & Phone Number

Corona, California, United States

Riverside, California, United States

• Achieved and maintained a 100% occupancy rate for the property by effectively overseeing 300+ future resident accounts and employing targeted marketing strategies, leading to increased revenue and a competitive.
• Processed, audited, and filed Final Account Statements for outgoing residents ensuring proper documentation of damages and accurate charges or refunds to security deposits
• Implemented meticulous documentation and streamlined the filing of leasing contracts, providing precise record-keeping standards and reducing errors by 78%, resulting in improved operational efficiency
• Proactively communicate with current and prospective residents, promptly addressing inquiries and resolving issues, resulting in enhanced resident satisfaction and positive word-of-mouth referrals

Riverside

• Achieved and maintained a 100% occupancy rate for the property by effectively overseeing 300+ future resident accounts and employing targeted marketing strategies, leading to increased revenue and a competitive.
• Processed, audited, and filed Final Account Statements for outgoing residents ensuring proper documentation of damages and accurate charges or refunds to security deposits
• Implemented meticulous documentation and streamlined the filing of leasing contracts, providing precise record-keeping standards and reducing errors by 78%, resulting in improved operational efficiency
• Proactively communicate with current and prospective residents, promptly addressing inquiries and resolving issues, resulting in enhanced resident satisfaction and positive word-of-mouth referrals

Vacaville, California, United States

• Processed an average of 100+ customer transactions daily, providing personalized assistance and fostering strong customer relationships, resulting in a high customer satisfaction rate and repeat business
• Successfully onboarded an average of 95% of customers to the Nike App daily, driving app engagement, customer loyalty, and increased revenue opportunities
• Implemented a comprehensive merchandise recovery process, resulting in the identification and recovery of approximately $300 worth of lost merchandise weekly, minimizing losses and overall profitability
• Conducted in-depth training sessions for new hires, equipping them with the necessary skills and knowledge to perform daily shift tasks efficiently, resulting in a well-trained and productive team