Lance Huebner Email & Phone Number

Developed implementation methodology based on project management best practices for all projects to be used throughout the nation.Reengineered implementation methodology processes to make more efficient use of project resources saving travel cost, time and effortCreated and provided continuing education venues for project management and implementation methodology through instructor led and web based national rollouts to field implementation teams Provided input and feedback to Product Engineering and Software Development regarding new product implementation needs to make sure our products met the needs of our customers Streamlined implementation process by recommending organizational changes to management staff which created multiple career tracks based on employee expertiseParticipated in Kaizen and Black Belt projects as an implementation subject matter expert for Perioperative products

Managed and coordinated product installations of operating room integration in multiple hospitals on time and within budget.Established and maintained lines of communication between customers, architects, contractors, sub contractors and Karl Storz EndoscopyProvided written documentation for project roll out plan, timelines and project assignments Coordinated installation activities in order to minimize cost and stay within project budgets Supervised audio/video contractors during installationMaintained project documentation while following all medical device quality standards Monitored and controlled installation activities through successful project closeout and customer “sign off”Trained and supported operating room staff in use of the OR-1 integration

Created and delivered training to customers and employees on 3 key products and 3 new product introductions, representing $210M in revenueDeveloped training courses from content provided by subject mater experts using various training methodsTrained clinical customers and employees on use of supply chain management systemsHelped customers integrate supply systems with hospitals HL-7 and proprietary interface systems including admissions, billing and materials management systemsCreated training to introduce employees to perioperative areas including cath labs, interventional radiology and operating roomsWorked with product development teams to enhance products and ease training issuesMaximized the performance and financial results of our customers through training on best practice standardsMaintained computer labs for training including training databases and software features

Implemented point of use medication and supply management systems (Pyxis) in hospitals throughout the southeast United States. Handled customer service relationships of 25 local hospitals.Acted as post-sale project manager throughout installation process of hospital supply and pharmacy management systems planning appropriate timelines, attending sales walk-throughs, facilitating implementation meetings and leading customers and project team members as necessaryInstalled and supported Pyxis hardware and softwareProvided ongoing customer support to accounts 24 hours a day, seven days a week.Facilitated training sessions to hospital personnel which highlighted benefits and usage of the system Identified opportunities for additional sales within each accountManaged territorial responsibilities using time management, problem resolution skills and the knowledge of sales, operations and engineering