Lance Kays Email & Phone Number

Kansas City, Missouri, United States

- Promoted from Account Manager to Team Lead- Manage and train team of Account Managers- Create SOPs and training documents to standardize our process and hold team accountable- Create and manage shipping documentation required by customs to ensure proper compliance- Work with international and domestic carriers to procure rates and provide quote to our clients- Manage overall life cycle of shipment and problem solve when needed- Led our export team in transitioning our TMS system from CargoWise to Descartes- Experienced with air and ocean, hazmat, letter of credit, and reefer containers- Knowledge of Incoterms

Kansas City, Kansas, United States

- Created dispatch for drivers and amended routes when required- Communicated with customers to provide updates on their orders- Created new purchase orders using Ortec Systems- Sourced budget effective products for our customers

Kansas City, Missouri Area

- Managed the overall process of inventory including purchase, price, and sale- Forecasted demand by analyzing ticketing market - Created purchase orders for every purchased event using TicketNetwork POS- Traveled to events and managed on-site ticket deliveries

Appleton, Wisconsin

- Completed end of day ticket sales report and monthly season ticket FSE report- Hired, trained, and managed ticket interns along with 30 ticket sellers and ticket takers- Created attendance budget for the season and aligned with marketing promotions and giveaways - Setup and maintained ticket packages and individual events via Glitnir ticketing software- Oversaw ticket department for Green Bay Packers softball games and NCAA DIII tournaments- Handled distribution of giveaways for all fans

Appleton, Wisconsin, United States

Kansas City, Missouri Area

- Assisted all sales-related programs including account renewals, single game ticket purchases, special events, annual relocation and season ticket holder benefits- Generated over $39,000 of mini pack up-sells- Assisted with ticket distribution and customer account changes- Ensure customer data and profile requirements are accurately represented in database- Became proficient with ProVenue and Microsoft CRM

Little Rock, Arkansas Area

- Member of the grounds crew; responsible for maintaining daily upkeep of professional field - Responsible for renewing and upgrading 2016 season tickets and mini-plan packages via phone calls- Communicated with professional coaches and players to ensure satisfaction of the playing surface- Responsible for the execution of on-field sponsored promotions with interaction of fans

- Traveled to hospitals located across the nation for Cerner software go-live - Worked along side doctors and nurses to train using all Cerner software tools - Became proficient within Powerchart, FirstNet, CPOE, and SurgiNet software- Promoted to the Team Lead position

Lexington, Missouri

- Helped implement a nationwide marketing strategy targeting potential referring attorneys outside Langdon & Emison's niche practice area- Assisted attorneys and paralegals in organizing and maintaining case files- Assisted in creating one of the largest databases of attorney referral sources in the U.S- Conducted research and reviewing for potential clients- Helped prepare attorneys for trial by gathering necessities needed