Product Specialist
Current• Lead personalized sales demonstrations and webinars for prospective clients, focusing on tailored scientific software solutions.• Utilized CRM tools to manage a portfolio of 40+ clients, serving as the primary contact for customer support, contract negotiations, and long-term relationship management.• Enhanced contract negotiation success by 2x through the implementation of a guided trial sales process, improving client exploration and engagement.• Reduced software implementation time by 66%, improving client onboarding efficiency through the development of a streamlined data relationship tool.