Lance Mier, Mba, Cmp Email & Phone Number

Racine, Wi

•Directly manage strategic planning and execution of highest-level global meetings and events.•Curate unique, authentic and on-trend content to deliver once-in-a-lifetime experiences.•Orchestrate complex travel logistics for high-touch clients with complete accuracy.•Produce confidential briefings, presentations, agendas and itineraries for C-level executives.•Craft communication plans and write, distribute and monitor messages for key stakeholders.•Build appropriate relationships across departments to influence and advance business objectives.

Racine, Wi

•Provided overall strategic management and leadership in the area of hospitality and events•Planned, coordinated and executed all aspects of business meetings and events for key partners, customers and guests, including oversight & support for senior executive level special events and meetings•Provided strategic direction and execution of onsite dining, catering, vending, company store, sports suites and concierge services across multiple units•Oversaw property management and events program at company’s private executive conference center •Conducted monthly/quarterly business reviews, monitored key performance indicators, owned process, procedure & policy improvement, and reconciled invoices•Developed and maintained annual operating and capital budgets

Busch Gardens Williamsburg

•Produced Food & Wine Festival, Howl-O-Scream, and Christmas Town and other events.•Negotiated with, selected and secured creative and general contractors for all projects.•Responsible for budgeting, purchasing, and tracking of over $4.5 million expense and $2 million capital annually. •Established, led and collaborated with interdepartmental event teams and internal and contracted production teams to produce new product and experiences.•Directed growth and development of supervisory teams.•Developed short- and long-term creative and budgetary plans for shows and events. •Conducted benchmarking trips and research concepts to develop new product.•Coordinated install, maintenance and strike of product with internal and external teams.•Managed daily operations and maintain quality for all shows and events.•Oversaw hiring process, training programs, and scheduling of a seasonal team of 700. •Led guest satisfaction reviews and initiatives.

Busch Gardens Williamsburg

•Produced debut year of Christmas Town and established interdepartmental event teams.•Produced the Sesame Street Forest of Fun expansion.•Oversaw operation of costume shop and managed theming team.•Interviewed and selected key personnel for shows and events.•Managed on-boarding process for over 500 team members annually.

Busch Gardens Williamsburg

•Designed, supported and executed six $75,000+ special events around the country. •Managed Howl-O-Scream theming design, install, maintenance, and strike.•Coordinated international travel and managed $57,000 travel budget.•Evaluated and maintained entertainment venues.

Grant'S Farm

•Supervised event operations including managing personnel. •Liaised between GM of Grant’s Farm and BEC’s Corporate Director of Production.•Coordinated install of themed décor and oversaw technical install of theatres.•Maintained theming, technical and show quality of event.

Grant'S Farm

•Liaised between GM of Grant’s Farm and BEC’s Corporate Director of Production.•Coordinated install of themed décor and oversaw technical install of theatres.•Maintained theming, technical and show quality of event.

Busch Gardens Williamsburg

•Trained and supervised over 30 performers & contractors.•Led 20 technicians in weekly theming overhauls.

Busch Gardens Williamsburg

•Maintained over 40 specialty props for nighttime spectacular. •Trained on and performed tracks for additional productions.

Cedar Point

•Supervised guest services daily operations. •Resolved guest concerns; managed, trained and scheduled team members.•Interviewed guests and created confidential reports for senior management.

Cedar Point

•Resolved guest concerns.•Interviewed guests and created confidential reports for senior management.

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Arts (Ba), Theatre Production