Lance Parker Email & Phone Number

Austin, Tx, Us

Seattle, Wa, Us

Dublin 2, Ie

● Accountable for the global implementation of a $15M Human Resource Operations contract for U.S. based managed healthcare company; served as client’s POC for project status, risks, issues, escalations, and mitigation strategies across 5 workstreams● Served as Transition/Program Architect prior to implementation to capture and present all program assumptions, risks, costs, resourcing, timelines, and tech components to client HR Executive Director; resulted in winning contract amongst 5 competitors● Led global team of 15 program resources, 5 tech enablement resources, and 300 operations resources spread across 4 geographical locations; resulted in successful Day 1 Go-Live for 80 sub-processes and HR tools/systems● Utilized data analysis techniques (SQL) to implement a ringless voicemail system for the operations team to increase candidate touchpoints, resulting in a 30% agent productivity increase and system adopted globally across Accenture

Dublin 2, Ie

● Accountable for the global implementation of a $15M Human Resource Operations contract for the world’s largest Oil and Gas company; served as client’s POC for project status, risks, issues, escalations, and mitigation strategies across 6 workstreams● Led a global program team of 10 resources and 250 operations resources, implemented strict project cadence and governance, and facilitated all project and sponsor meetings between internal and external Executives● Oversaw all recruitment, onboarding, and technology enablement activities for 250 resources spread across 7 geographical locations, planned over 100 joint process mapping and training sessions to ensure client’s end-to-end recruitment cycle was documented and Accenture resources ready for Day 1 Go-Live● Served as Global Program Lead, Operations Lead, and Vendor Manager roles during implementation; resulted in a seamless transition to allow for operations team to perform a scope of work spanning over 70 processes, 23 languages, and 52 countries

Dublin 2, Ie

● Accountable for the implementation and successful delivery of the program scope, timelines, budgets, and program governance; oversaw all people, process, and technology workstreams to ensure readiness at Day 1 Go-Live● Created all program plans and technology workplans, enforced rigor and discipline to ensure all deliverables and timelines were met across all workstreams, conducted daily status reports with both internal and external Director-level stakeholders● Managed program teams consisting of 6 resources and successfully implemented three contracts over $5M, resulting in positive feedback from client Executive Directors and promotion to Senior Program Manager● Established three COVID-19 contact tracing call centers in New Mexico, California, and Massachusetts during the 2020 pandemic, resulting in each state having a skilled labor force of over 100 resources to handle all COVID cases

Austin, Tx, Us

Conducted a corporate fellowship with MKS2 Technologies to establish a program management office to create needed policies, procedures, and processes.

Arlington, Virginia, Us

● Generated and implemented strategic plans to promote the organization’s mission and attain long-term objectives through cross-functional collaboration with a team of 16 direct technical reports and 220 onboarding employees● Launched an employee management program to optimize the performance and engagement of new hires, resulting in a 15% increase in the employee retention rate● Trained and certified 800 qualified new hires for the United States Army and exceeded quarterly quotas by 10%; training program adopted across 40 teams throughout organization● Led a multinational team of 30 resources that synchronized strategic efforts to efficiently run operations across multiple countries to achieve organizational priorities in forward-deployed areas

Arlington, Virginia, Us

● Administered and executed daily functions for a 160-person organization; strategized with Program Lead to achieve short-term and long-term objectives and goals; managed a $4M annual budget● Partnered with external stakeholders to enhance maintenance program for organization; increased operational readiness by 40% for $64M of assets allowing for successful 1000-mile movement across Europe● Planned, resourced, and executed over 10 multinational projects to increase security for NE Poland and expand the organizational capability to support strategic objectives; commended by NATO Secretary General for performance● Cultivated a culture of teamwork, innovation, and transparency through the career development of four junior project managers and 16 supervisors; ranked #3 of 30 peers across organization

Menlo Park, California, Us

BreakLine is an education and hiring initiative designed to prepare top veterans for careers in technology. The program combines intensive, graduate-level classroom instruction with hands-on workshops and professional networking. BreakLine's selected pool of participants learn business fundamentals, industry insights, and effective communication skills.