Lance Pate Email & Phone Number

Fuquay Varina, NC, US

I assist clients with ServiceNow licensing, terms and negotiation strategy.

North Carolina, United States

Florida, United States

Fort Myers, Florida, United States

Fort Myers, Florida, United States

• Act as a liaison between internal and external Clients and the Gartner Analyst Community. Work in a transactional capacity to problem solve and answer clients most pressing technology related questions and.
• Responsible for delivering quality client experiences by connecting them to impactful IT research and relevant Gartner Experts.
• Provide exceptional customer service for internal & external clients.
• Work with Gartner account teams and clients to explain how/when to use Gartner products.
• Review IT licensing and services contracts for completeness based on Gartner research & best practices.

Columbia, South Carolina

Functioned as work leader for customer-service unit:* Assisted with resolving escalations and complex claims.* Successful completion of Blue Steps or (Ulysses) Service Mentor program.* Ensured HIPPA compliance when handling confidential or sensitive information.

Sacramento, California Area

History Major with extensive practice in research and writing. Maintained 3.761 GPA while working full-time. Critical thinker with the ability to cross reference various sources and provide timely solutions.

Roseville, California

Responsible for administrative task(s), payroll, database management, marketing campaigns, content creation, and coordination of travel/meetings. Additionally, used various softwares to manage prospects and potential clients to ensure trackability of profits and potential deals. Coordinated inspections and ensured that all contracts remained on schedule.

Roseville

Function as an Act-On expert including technical workings and practical business application of software for the benefit of end-user use through education of and facilitation of product features.Take ownership in delivering and exceeding customer service level agreement commitments and customer expectations; meeting deadlines, providing prompt technical.

United States

Titles inlcuded: Security Forces, Marine Security Guard, Legal Service Specialist, Administrative Supervisor, Detainee Operations, Collected Intelligence, and shot in the Western Division Matches.Provided post-trial review for all court martials within the Western Region. Facilitated administrative assistance to all Staff Judge Advocate Offices within the.

Master'S Degree, Master Of Human Relations – Inclusive Leadership

Bachelor'S Degree, History, Completed

Associate Of Arts - Aa, American History (United States)

Completed Associates degree program for transfer to state college.

General Studies

Worked full-time and attended college at night.

General Studies

Education record

Activities and Societies: Baseball, Rock-Climbing, Football, Golf, and Triathlons.Participated in sports: Baseball, Football, Triathlons..