Ling Feng (Lance) Pu Email & Phone Number

New York, Ny, Us

Stamford, Connecticut, Us

▪ Design, develop, deploy and maintain a Laboratory Sample Tracking System using MERN stack which effectively decreased TAT, sample misplacement and error rate.▪Design, develop, deploy and maintain a dashboard frontend for the product team to provide real-time status updates.▪Design and develop various Python scripts to automate secure file transfers between entities and monitor critical system health and to timely alert for troubleshooting, which helped transition from reactive to proactive style for handling application errors.▪Design and develop various AWS Lambda functions using Nodejs and Serverless Framework to automate various workflows.▪Employ Agile concepts in software development to keep track of ongoing changes and issues.▪Maintain and develop new features in the existing Java codebase.▪Deploy and setup cronjobs in Linux virtual machines.▪Utilize various cloud services such as AWS Cognito, Lambda, DynamoDB, S3, Amplify, API Gateway, CloudFormation, Serverless Framework for application development, deployment and management.▪Containerize applications using Docker and manage through Kubernetes.▪Utilize CD/CI practices using CircleCI, GitHub Actions and Jenkins for application development and deployment.

Stamford, Connecticut, Us

▪ Lead a team of IT specialists on the transition of IT infrastructures from Mount Sinai to Sema4.▪ Create and execute various SOWs and closely coordinate with related parties to ensure smooth and timely completion.▪ Lead the team on the successful planning and implementation of ServiceNow platform.▪ Initiate, plan and implement various projects to meet the growing needs of the company.▪ Ensure the upkeep of organizational infrastructures and services to meet the day-to-day and long term strategic needs of the organization.▪ Manage outsourced vendors to ensure quality, timely delivery and maintenance of services.▪ Select and negotiate with vendors for the growing hardware and software needs of the organization.▪ Improve existing and implement new IT procedures to meet the demands and concerns of the organization.▪ Hire, train and manage new employees and interns.▪ Provide Level 2 and Level 3 support to end users via telephone, remote desktop tools and in-person.▪ Proactively think of new ways to improve current procedures and needs of the organization through daily experience and end user interactions.

New York, Ny, Us

▪ Research, plan and implement new IT solutions to provide efficiency in the organization.▪ Administer, troubleshoot and improve Genetics Laboratory LIS system.▪ Plan, setup, implement and administer servers for Terminal Services.▪ Plan and implement a department wide PTO system.▪ Plan and implement a conference room system.▪ Administer Active Directory, including user creation, group creation, email creation, distribution list creation, and policy creation.▪ Draft and implement IT procedures for the organization.▪ Educate employees on various aspects of IT, including simple tips and tricks and IT security.▪ Troubleshoot, set up and maintain computers, printers, scanners and mobile devices.▪ Install, configure and troubleshoot operating systems and software, including laboratory specialty software.▪ Upgrade computer hardware and software.▪ Set up user accounts, workstations, laptops for new hires and current employees, external storage for backups.▪ Coordinate with vendors for cost saving solutions for the organization.▪ Provide recommendations to doctors and staffs regarding their current IT needs.▪ Design and write excel Macros for automating and simplifying daily organizational tasks.▪ Coordinate with Academic Helpdesk for out of scope IT issues.▪ Train and supervise new hires and interns.

New York, Ny, Us

▪ Provide in-person and remote end user support on hardware and software.▪ Assist in deploying Windows 7 to the organization.▪ Install operating systems and various software.▪ Setup and configure printers and mobile devices.▪ Setup and configure workstations and laptops.

New York, Ny, Us

▪ Diagnosed and repaired broken lab equipment.▪ Reimaged and reinstalled operating system to maintain optimal system performance.▪ Provided guidance and support to students in a variety of computer programs.

Bachelor Of Business Administration (B.B.A.), Computer Information Systems

Education record