Lance Quintana Email & Phone Number

Chico, California, United States

Lead a team of ~65 and operations for 8 facilities/showrooms in 2 states. Oversee 13 divisions, including fire protection, plumbing, HVAC, and hydronic solutions. Drive safety and financial success by analyzing and optimizing product mix, enhancing processes / SOPs, and ensuring operational excellence. Facilitate operations, safety, and product training. Assist with inventory operations / events and shrink capture. Support fleet maintenance and DOT compliance. Work with team leaders to achieve KPIs.• Managed a large-scale warehouse remodel, including implementing SKU slotting – a system that increases efficiency by allocating product according to business rules and product characteristics.• Partnered in successfully relocating JW Wood Yuba City following PACE’s acquisition of the competitor, a large-scale project that demanded extensive planning and coordination.• Trained ~50 employees across 2 locations – a recently acquired JW Wood Redding location and PACE’s new Medford facility – on corporate culture, products, computer systems, and specific aspects of each role (e.g., shipping, dispatch, warehouse manager, receiving, counter sales, inside sales, etc.).• Stepped in to manage the Redding facility’s warehouse during a leadership transition. Implemented training and optimized processes that increased efficiency, reduced errors 62%, and enabled the team to better serve customers.

Chico, California, United States

Oversaw all aspects of the company’s Chico facility, including building and managing a cross-functional team and $3.2M in annual revenues. Served as Lead Inventory Specialist for a 1,500 SKU product portfolio. Managed quotes, purchase orders, and product warranties. Led hiring, training, and professional development. Supported maintenance and DOT compliance for a fleet of company vehicles.• Increased external sales revenue 39% in 2 years by creating a comprehensive new training program, re-establishing relationships with previous customers, and introducing a new incentive program.• Achieved perfect inventory counts for 3 consecutive years – starting in 2019 with the first $0 variance count in the company’s history – through product training and by implementing a monthly cycle count system, which is being adopted company-wide.

Chico, California, United States

Led a team of 3, a 24,000 SKU product portfolio, and inside sales operations for the leading wholesale distributor of plumbing supplies. Directed sales to verified licensed contractors. Facilitated sales and product training.• Earned a series of rapid promotions, moving from Driver and Warehouse Manager to Inside Sales Supervisor within just months of joining the company.• Recognized with a third promotion in less than a year, transitioning to Branch Manager after leading the Inside Sales team to achieve sales and operational KPIs.

Fort Bliss, Texas, United States

Served as Lead Communications Specialist for the organization, with a mandate to ensure unfaltering communications capabilities for the Battalion. Prepared and installed complex weapons systems. Maintained the operability and readiness of a fleet of light and heavy engineering vehicles. Facilitated technical training.• Trained nearly 150 personnel to calculate and safely position demolition devices, with a 100% success rate.• Increased safety, security, and the potential for positive outcomes by ensuring operational excellence and reliability of mission critical equipment, with no failures or broken equipment across tenure.• Earned multiple awards for outstanding performance and exceptional conduct, including an Army Commendation Medal for “sustained acts of heroism or meritorious service.”