Lance Rogers Email & Phone Number

* Gathered detailed technical requirements from Stakeholders to optimize notifications for an automated Linux Server patching system, resulting in an accelerated delivery timeline for the application development team.* Performed user workflow testing of an IT web-based portal designed for automating the provisioning of Windows and Linux virtual servers (VMs). Identified, tracked, and documented over 50 user and system issues prior to deploying the virtual servers to all IT and business units.

* Developed 75+ detailed user requirements for a REMS UK system upgrade, demonstrating a clear understanding of evolving business needs and conducted thorough analysis of the current system configurations. Enhanced Use Cases and created user interface mockups of new user functionality for the Requirement Specifications document, ensuring a seamless integration into the upgraded system.* Successfully executed automated test scripts of new enhancements to the system during dry run and UAT in HPALM, resulting in 100% client acceptance.

* Led the implementation of a WinNonlin system upgrade from desktop to VM, by proficiently installing, configuring and testing the application across all virtual servers from the Test to Validation to Production environments. Revised all project documentation, including the software IQ, Traceability Matrix, and User Acceptance Test scripts, ensuring alignment with all project objectives.* Coordinated with Regulatory team and five separate vendors, the collection of archived submission documents into a centralized global document repository. Minimized migration errors of all vendor and legacy system documents by identifying and resolving critical submission data issues prior to deployment.

* Delivered 50 business process improvements for seven workflows by implementing TrackWise configuration changes for Audit Management within five months. Actively refined user story requirements and acceptance criteria in JIRA with Product Owner for six two-week development Sprints.* Created over 30 Unit Tests of software enhancements from User Stories in JIRA, resulting in a faster identification of defects. Conducted Regression Testing of software configuration changes following a system rekey, ensuring system stability. Executed automated System Acceptance Test scripts in HPALM, identifying issues prior to system release to business for UAT.

Hamilton, New Jersey, Us

* Delivered 100+ software configuration changes and process enhancements for a TrackWise Enterprise Quality Management System for 8000 users across 150 Countries. Utilized an SDLC Agile Scrum methodology to deploy TrackWise configuration changes based on a backlog of changing business priorities.* Optimized a global TrackWise implementation by reducing overall system complexity for 1200 users within three months. Simplified workflows, streamlined Coordinator automation, revised config forms, and modified software configurations to support business process enhancements, increasing system performance by 20%.* Assessed all potential upgrade issues from v8.3.10 to v8.7.7 for a TrackWise CAPA implementation. Reproduced each application enhancement and defect within the release notes in a test environment to determine impact to the system. Results of the analysis led to a decision to upgrade the system.

* Transformed content and design requirements from a Medical Office, Law Practice, Security Company, and a Townhouse into four visually captivating and user-friendly websites using HTML and CSS UI authoring tools.

Rahway, New Jersey, Us

* Optimized the deployment process for a global submissions management system utilized by Regulatory, Clinical, and Safety groups through software configuration and functionality testing within a non-production virtual environment. Escalated application defects to the vendor, proficiently troubleshooting end-user issues, and tracking problem resolutions, benefiting a user base of over 300 individuals.* Managed the daily user administration and system maintenance activities for a customized Documentum Electronic Standard Operating Procedures (eSOP) docbase serving 250 active users. Implemented operational improvements resulting in a seamless transition of all eSOP support to an offshore team, exceeding expectations by one month.* Facilitated the collection of functional requirements and deployment of SharePoint repositories to support IT management. Illustrated process flows and customized three SharePoint sites as prototypes for an application change request system. This initiative resulted in the enhanced tracking of 400 application changes, improving accessibility for all business users.

* Managed the administration and server operations of the Documentum 5.3 system across three global document databases, supporting the needs of 1500 users spanning ten business groups. Spearheaded project upgrades, created comprehensive deskside support procedures, maintained global user accounts, and resolved technical and end-user application issues promptly.* Managed the monthly US Regulatory planning initiatives for three Phase III development projects by utilizing a global project management system to ensure collaboration. Conducted meetings with business leads to assess project timelines. Produced detailed progress reports and communicated monthly results to management.* Reduced costs by manually converting prescription drug information (package insert) for 15 Organon marketed products into the Structured Product Labeling XML format within nine months.

Scottsdale, Arizona, Us

* Successfully implemented 10 nine-month projects for i2's demand planning system. Facilitated the gathering of user and functional requirements, documented current and projected forecasting processes, deployed sales and unit forecast solutions, and translated clients' business processes into software workflows within a highly configurable system.* Enhanced sales revenue by 10% in a newly targeted market through collaboration with product management to develop an online demonstration showcasing the forecasting process of a Supply Chain Management system.