Lance S. Email & Phone Number

Frisco, Texas, United States

Dallas, Texas, United States

Consistently kept company IT quality and efficiency above and beyond standards, while maintaining a low budget, extremely high employee satisfaction and far less dependence on IT relative to industry norms.Key Achievements:- Built out an entire IT department from scratch, starting at 2 Clinics, growing to 8 clinics + HQ and 130 employees / 140 machines- Setup and deployed a full scale remote call center in less than 1 week- Streamlined IT operations, resulting in an over 60% decrease in tickets per week and less reliance on IT in general by utilizing a server-less 100% SaaS infrastructure and end-user software topology. - Created templates and project automations to streamline the opening of new clinics, bringing the average time to from move-in to 100% technologically operational to ~3 business days- Implemented cyber security and HIPAA standards above and beyond legal requirements including extensive use of SSO/SAML and MFA- Kept the IT budget at nearly 1/4 of industry standards despite using a best in class technology stack.

Dallas, Tx

Complete top to bottom strategic consulting, deployment and budgeting from sales to procurement to execution for over 30 clients. Key Achievements:- Built a small MSP from the ground up, from effective and attractive proposals, to multiple VAR and contractor relationships, to overseeing Connectwise Continuum help desk outsourcing for ongoing support to clients.- Provided fractional vCIO and strategic consulting for clients looking to streamline and minimize their existing traditional client/server infrastructure, onto 100% SaaS solutions, thus eliminating complexity (servers,vpns), reducing costs, and putting easy to use management tools into the hands of non-technical management staff, for exponentially reduced need for helpdesk reliance for day-to-day business.- Created budgets, both for clients, as well as internally to Cloud Group for Accounting and Tax purposes.

Dallas/Fort Worth Area

Consult with the Sales Department on issues pertaining to project scoping, architecture, and infrastructure. Engage with stakeholders and ensure communication channels are open and transparent, maximizing buy-in and satisfaction. Key Achievements:- Oversaw the deploying of VMWare and Hyper-V clustered environments and ensured correct architecting and configuration as per project deliverables. - Managed the architecting, configuration, and deployment of networks in the company, including HP, Cisco & - - Meraki Layer 2 & 3 Switching, Cisco ASA, Juniper, Sonicwall, firewalls, Datacenter, Cloud Rack Switching, and WAPs. - Supervised the migration and upgrading of entire On-Promise Environments to Cloud, including the upgrading & P2V / V2V to vCloud and VDI, as well as the migration of SQL, TS, and Exchange to the cloud. - Performed top to bottom Network Assessments for presentation to clients, including recommendations and subsequent architecting of proposed solutions.

Dallas/Fort Worth Area

Windows Server & Network troubleshooting / replacement / deployment.