Lance S. Email & Phone Number

Washington, District Of Columbia, Us

* Design solutions for IT infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications.* Develop solutions for application design and IT infrastructure components.* Improve end-to-end performance of fundamental IT platforms.* Draft and maintain policies, guidelines, and standard operating procedures.* Gather and report performance and capacity metrics for technology solutions.

Dallas-Fort Worth, Texas, Us

* Responsible for virtualization infrastructure implementations based on designs from infrastructure architects. * Install, configure, and administer vSphere 6.x clustered environments leveraging PowerShell and PowerCLI. * Install, configure, and administer vRealize 6.x/7.x components.* Deploy, troubleshoot, and support Linux and Windows virtual machines. * Ensure timely delivery of assigned project deliverables related to vSphere platform / component upgrades, new vSphere / vRealize component deployments, and periodic ESXi cluster capacity additions.

Armonk, New York, Ny, Us

* Deployed physical and virtual Windows environments at global collocation facilities.* Implemented public and private cloud infrastructure running VMWare on HP, Cisco, and NetApp hardware.* Implemented infrastructure environments leveraging HP and Cisco blade systems, VMWare, and SAN technologies.* Used implementation scripts utilizing PowerShell and VMware PowerCLI scripting languages.* Troubleshooted deployment issues for infrastructure environments.* Remediated critical implementation problems prior to transitioning to support.* Confirmed accuracy of customer contracts for deployment.* Created and maintain department documentation, process flow documentation, and policy documentation.* Created and maintain customer project documentation on corporate SharePoint portal.* Trained new employees on process integration, deployment, and department culture.

Basking Ridge, Nj, Us

• Implement public and private cloud infrastructure running VMWare on HP, Cisco, and NetApp hardware.• Deploy physical and virtual Windows environments at global collocation facilities.• Implement infrastructure environments leveraging HP and Cisco blade systems, VMWare, and SAN technologies.• Use implementation scripts utilizing PowerShell and VMware PowerCLI scripting languages.• Troubleshoot deployment issues for infrastructure environments.• Remediate critical implementation problems prior to transitioning to support.• Confirm accuracy of customer contracts for deployment.• Create and maintain customer project documentation on corporate SharePoint portal.• Create and maintain department documentation, process flow documentation, and policy documentation.• Train new employees on process integration, deployment, and department culture.

Milwaukee, Wisconsin, Us

• Deliver infrastructure solutions to business units and internal/external customers.• Develop technically sound, high available deployments on Microsoft-based platforms.• Coordinate with development, product, and infrastructure teams to deliver solid, resilient technical solutions.• Provide technical leadership with PMO, infrastructure, and solution architect teams.• Troubleshoot deployment issues for infrastructure environments and solutions.• Remediate critical implementation problems prior to transitioning to support.• Confirm accuracy of project documentation.• Create and maintain technical project documentation on corporate SharePoint portal.

Basking Ridge, Nj, Us

• Implement public and private cloud infrastructure running VMWare on HP, Cisco, and NetApp hardware.• Deploy physical and virtual Windows environments at global collocation facilities.• Implement infrastructure environments leveraging HP and Cisco blade systems, VMWare, and SAN technologies.• Use implementation scripts utilizing PowerShell and VMware PowerCLI scripting languages.• Troubleshoot deployment issues for infrastructure environments.• Remediate critical implementation problems prior to transitioning to support.• Confirm accuracy of customer contracts for deployment.• Create and maintain customer project documentation on corporate SharePoint portal.• Create and maintain department documentation, process flow documentation, and policy documentation.• Create customer information planning guide to identify technical points required for projects.• Train new employees on process integration, deployment, and department culture.

Basking Ridge, Nj, Us

• Provided third-tier support for helpdesk personnel. • Troubleshooted critical issue escalations for customer environments.• Escalated high-severity situations to respective vendors.• Documented root-cause analyses and resolutions for escalations.• Executed changes to customer environments.• Assisted other departments with troubleshooting problems.• Created and maintained standard operating procedures for changes made to customer environments.• Created and maintained department documentation, process flow documentation, and policy documentation.

Santa Ana, Ca, Us

• Coordinate the relocation of 2,000 users and 500 network printers to new corporate campus.• Migrate 20 Windows servers from Sterling, VA data center to Dallas, TX data center.• Deploy VMWare solution for new companies resulting in 50% cost savings and reduced overhead.• Implement Quest ActiveRoles Server for Active Directory user and group provisioning.• Develop process for de-provisioning former employee resources.• Provide Active Directory documentation for SOX-IT compliance audits, SAS-70 audits, and internal audits.• Utilize DHCP to administer 500 network printers and 1,000+ users.• Coordinate disaster recovery for Windows servers and network printers.• Convert existing documentation to HTML format for company intranet.• Maintain user, security, software, and hardware operations on Windows Server 2000/2003 operating system.• Supervise account, security, software, and hardware operations for 300 servers in a multi-protocol environment.• Provision and maintain user, group, and public mail boxes and folders on Microsoft Exchange 5.5/2003.• Implement Avocent KVM solution in corporate data center for remote TCP/IP access to production Windows servers.• Provide network support for 5,000 users on a national wide area network.• Assess network status, problems, and errors using various network analysis tools.• Investigate and resolve software, hardware, and network problems for internal employees in multiple locations.

Us

• Maintained user, security, software, and hardware operations on a Novell NetWare operating system.• Supervised the operation of multiple servers in a multi-protocol environment.• Assessed network status, problems, and errors using various network analysis tools.• Maintained user and security accounts for a UNIX operating system.• Resolved system problems with Internet access provider.• Configured users for Internet connections and email.• Installed and maintained remote email and network communication equipment.• Provided network and software training for internal employees in multiple locations.

Dallas, Tx, Us

• Acted as Novell Workstation Administrator, Print Server Operator, and Print Queue Operator for department.• Developed client/server applications for internal employees.• Supervised and coordinated the installation of office systems equipment.• Provided software and hardware computer support for internal employees.• Determined, researched, and resolved departmental computer problems and project issues.• Communicated between departments regarding problem research, project updates, and training development.• Researched and tested new software and hardware.• Coordinated and scheduled computer training for department.

• Communicated between internal technical support department and parent company regarding problem research, production updates, and product development.• Researched and resolved customer problems and application issues.• Provided strategic support for online forums and bulletin board services.• Researched and tested customer data problems.

Bachelor Of Arts (B.A.), Psychology, Minor In Business

Associate Of Arts (A.A.), Psychology