Lance Silver Email & Phone Number

Issaquah, WA, US

Seattle, WA, US

Conversational AI (NLP)Machine Learning Data Science and Engineering

Chicago, IL, US

Contractor at Expedia GroupData, AI, Platform & Systems (DAPS) group – Artificial Intelligence and Data Science (AI&DS) teamResponsible for leading teams that consist of Data Scientists and Machine Learning engineers who are developing and onboarding Machine Learning models to improve the traveler experience across Expedia Group’s family of brands.

Mclean, VA, US

Vendor at MicrosoftAI+R Security and Operations (Bing and MS Research)Responsible for security strategy, assurance/compliance, and operations. Driving enforcement of Zero Trust Policy across the Bing organization. “Protect the Admin” initiatives to Secure Privileged Identity and Access and mitigate Insider Threats, such as burning down Persistent Admins.

Program Manager and Scrum Master -- IT BUS CONSULTING - PROF LEAD (U)Enterprise Service Management teamScrum Master for 30+ member team, facilitating all Agile related ceremonies, including backlog grooming, planning, stand-ups, retrospectives. Mentored and monitored activities of another Scrum Master. Change agent.Identified and targeted opportunities for.

Senior Technical Program Manager (vendor)Windows and Devices Marketing Content Development Team Business Intelligence (BI) Software Design Engineer (SDE) Lead. Analyzed global Scrum processes of recently combined teams, designed and drove improvements to Agile workflow. Customized configuration of Team Foundation Services (TFS/VSO) project management.

Assisted a close family member with a terminal medical condition. Managed sale of real estate assets and equity trades, dissolution of family trust and engineering partnership. Attended certification courses in the evenings.

Redmond, Washington, US

• Content Publishing (CPub) Production Engineering team, part of Windows and Devices group (WDG).Established and led new managed service that published web and mobile content for Consumers, Developers, IT Pros, and.
• Identified key performance indicators (KPIs) and developed tools and processes for tracking and reporting status each week.
• Changed organizational culture
• Streamlined triage process, eliminating backlog, and reducing—from days or weeks to less than one hour—the time it took to assign and begin work on tasks.
• Reduced—from days/weeks to hours/days—the time it takes to complete work items.
• Implemented Customer Satisfaction Survey to measure, track, and report customer satisfaction with respect to timeliness, work quality, and communication of production service.

• Information Security and Risk Management (ISRM) team, part of Microsoft Information Technology (MSIT).Designed and managed development of applications that support the corporate information security program. Identified.
• Managed v1 application that identifies security threats that can impact the company, and the processes, controls and tools that can protect the company from these threats. Gathered requirements, designed solution.
• Managed v1 application that finds and reports improperly secured business secrets in the corporate intranet—both on premise and in the cloud—and leverages Machine Learning to reduce false positives.
• Managed v1 application for administering Windows Event Forwarding (WEF) at enterprise scale. Collecting Windows events information enables Operations to identify malicious behavior. Evangelized tool functionality.
• Managed major updates to Identity and Access Management (IAM) applications that support smart card certificates (PKI). Updates enabled on-boarding 20k Nokia employees, global replacement of 150k badges, unified PIN.
• Spearheaded migration of ISRM tools to Azure public cloud (IaaS).

Asset, Capacity, and Onboarding (ACO) team, part of Messaging, Identity, and Provisioning Services (MIPS), a group within Office-365. Led highly visible enterprise service Azure deployment projects. Audited capacity and I/O of worldwide cloud hardware, and made sure additional capacity was procured and configured before engineering limits were reached..

Seattle, WA, US

• E-Commerce platform Services (eCPS) team.Defined information architecture; established workflow process and engineering documentation best practices; created templates and maintained style guidelines; defined.
• Designed user interface (Ux) and developed Java application that demonstrated functionality of newly decoupled RESTful Ordering service to support self-service adoption by internal developers. The application exercised.
• Developed an XSL template to transform Amazon’s web service definition files (WSDLs) into HTML reference documents. Collaborated with principal developers to create the docs.

Enhanced processes, automation, and developed user and test verification tools to support the company-wide interoperability documentation programs in compliance with US and EU requirements. Primary point of contact with partner teams, such as Exchange, SQL, and Office.

Envisioning new ecosystem strategies and features for Bing's search platform. Engaging with architects, designers, and business development representatives on strategic direction decisions. Researching search industry technologies and initiatives.

Redmond, Washington, US

Gathered requirements, designed, wrote specifications, planned, identified and planned mitigations for risks, resolved critical issues, and drove web development projects from beginning to on-time delivery end.Key Accomplishments:o The Premium Subscriber Control detects if visitors to the TechNet Subscriptions home page are not subscribers, and redirects.

Redmond, Washington, US

Led, planned, coordinated, and drove releases, quality metrics, and coordination with partners. Supervised programmer-writers and technical editors. Coordinated multiple documentation projects simultaneously—negotiating deliverables and priorities in accordance with legal requirements, resource and time constraints while focusing on developing content that.

Responsible for authoring SDK documentation for Microsoft Internet Explorer. Tested and wrote code samples. Wrote API reference for Internet Explorer programming elements. Wrote overviews, tutorials, and other conceptual content aimed at educating developers implementing new web technologies. Worked in HTML and XML authoring environments. Assisted with.

Certification, Information Security And Risk Management

Computer And Information Sciences And Support Services

Yes, Information Technology -- Programming