Lance Vaughn Email & Phone Number

Austin, Texas, US

• Drove 8X company growth through strategic planning and leadership, significantly expanding client success and business opportunities since acquisition.
• Championed HIPAA compliance, ensuring the protection of sensitive healthcare information and building client trust in secure data practices.
• Enhanced employee benefits and compensation, transforming the organization into an attractive employer, resulting in improved retention and engagement within the team.
• Spearheaded scalable process improvements, optimizing business operations for growth and delivering tailored mindfulness programs that boosted client well-being and productivity.
• Built and led a high-performing leadership team, fostering a culture of excellence and implementing the Entrepreneurial Operating System (EOS) to ensure operational efficiency and sustainable growth.

Indianapolis, IN, US

• Facilitated discovery and implementation of RACI-based team coordination.

Boston, MA, US

Austin, Texas, US

• I spearheaded community engagement initiatives and conducted research to refine service offerings for the Financial Services industry at Praxent. Through strategic collaboration and optimization efforts, we.
• Led exploratory interviews and validation sessions to optimize service offerings
• Collaborated with stakeholders to ensure continuous improvement and innovation

Plano, Texas, US

• Led continuous product discovery efforts, ensuring client products remained innovative and market-relevant, driving customer satisfaction and long-term success.
• Facilitated strategic product sessions, fostering collaboration and aligning product development with evolving client needs and market trends, consistently exceeding client expectations.
• Navigated the intersection of business, technology, and user experience, implementing tailored solutions that aligned with client goals, driving impactful results.
• Assembled and scaled high-performing product innovation teams, enhancing collaboration between design and engineering to deliver seamless, cutting-edge solutions.
• Played a critical role in company growth, contributing to a revenue increase from $15M to $20M through strategic leadership and proactive customer engagement.

Plano, Texas, US

• Directed customer success initiatives, consistently surpassing client expectations, boosting satisfaction, and improving retention rates through proactive engagement and superior service delivery.
• Facilitated innovative product discovery and strategy sessions, transforming ideas into market-ready solutions that aligned with client goals and business objectives.
• Played a key role in the company’s growth, driving revenue from $10M to $15M by leading strategic business development initiatives and delivering impactful solutions.
• Integrated cutting-edge technology solutions to meet client needs and enhance operational efficiency, while assembling and scaling high-performing, multidisciplinary teams to foster innovation and collaboration.
• Coordinated the efforts of design and engineering teams, ensuring seamless project execution, and resolved complex issues through collaborative problem-solving and effective communication with clients.

• Founded and scaled CabForward from inception to $2M in annual revenue by landing and managing over 100 client accounts, consistently delivering exceptional results and fostering long-term partnerships.
• Led the design, development, and launch of over 100 web and mobile products, ensuring market relevance and high-quality deliverables that exceeded client expectations.
• Drove customer success initiatives by overseeing product discovery, strategy sessions, and feature prioritization, transforming client visions into impactful digital solutions and aligning them with business objectives.
• Assembled and led high-performing product teams, coordinating the seamless efforts of design and engineering, while implementing CI/CD toolchains to streamline development processes and enhance product quality.
• Continuously refined product strategies to keep pace with market trends and client objectives, ensuring innovation, user-centric design, and market responsiveness.

• Led strategic growth initiatives at LoneStarRuby Foundation, enhancing impact within the tech community:
• Fostered a vibrant ecosystem of collaboration and innovation within the Ruby community.
• Coordinated the expansion of the LoneStarRuby Conference, solidifying its position as a premier industry event.
• Passionately evangelized the adoption of the Ruby language, driving its widespread acceptance and integration across diverse technological platforms and industries.

Alexandria, VA, US

US

• Led the development of a sensor-driven surveillance platform, forging strategic partnerships with law enforcement agencies to modernize processes and enhance operational capabilities.
• Innovated a cloud-based surveillance platform on the US/Mexico border, revolutionizing security measures.
• Forged partnerships with Federal, State, and Local agencies to introduce advanced technology solutions.
• Contributed to apprehending high-risk individuals and protecting the lives of women and children.

US

• Led advanced technical research and development initiatives at the Border Security Operations Center for the Texas Department of Public Safety, collaborating on real-time risk assessment and social media analysis.
• Designed and co-developed an advanced risk assessment methodology.
• Analyzed suspect social media traffic for actionable intelligence.
• Collaborated with the Texas Rangers within the Texas Fusion Center for border security efforts.