Lance Vaughn Email & Phone Number

Austin, Texas, Us

• Drove 8X company growth through strategic planning and leadership, significantly expanding client success and business opportunities since acquisition.• Championed HIPAA compliance, ensuring the protection of sensitive healthcare information and building client trust in secure data practices.• Enhanced employee benefits and compensation, transforming the organization into an attractive employer, resulting in improved retention and engagement within the team.• Spearheaded scalable process improvements, optimizing business operations for growth and delivering tailored mindfulness programs that boosted client well-being and productivity.• Built and led a high-performing leadership team, fostering a culture of excellence and implementing the Entrepreneurial Operating System (EOS) to ensure operational efficiency and sustainable growth.

Indianapolis, In, Us

• Facilitated discovery and implementation of RACI-based team coordination.

Boston, Ma, Us

Austin, Texas, Us

I spearheaded community engagement initiatives and conducted research to refine service offerings for the Financial Services industry at Praxent. Through strategic collaboration and optimization efforts, we continuously improved our services to better serve our clients. • Led exploratory interviews and validation sessions to optimize service offerings• Collaborated with stakeholders to ensure continuous improvement and innovation

Plano, Texas, Us

• Led continuous product discovery efforts, ensuring client products remained innovative and market-relevant, driving customer satisfaction and long-term success. • Facilitated strategic product sessions, fostering collaboration and aligning product development with evolving client needs and market trends, consistently exceeding client expectations. • Navigated the intersection of business, technology, and user experience, implementing tailored solutions that aligned with client goals, driving impactful results. • Assembled and scaled high-performing product innovation teams, enhancing collaboration between design and engineering to deliver seamless, cutting-edge solutions. • Played a critical role in company growth, contributing to a revenue increase from $15M to $20M through strategic leadership and proactive customer engagement.

Plano, Texas, Us

• Directed customer success initiatives, consistently surpassing client expectations, boosting satisfaction, and improving retention rates through proactive engagement and superior service delivery. • Facilitated innovative product discovery and strategy sessions, transforming ideas into market-ready solutions that aligned with client goals and business objectives. • Played a key role in the company’s growth, driving revenue from $10M to $15M by leading strategic business development initiatives and delivering impactful solutions. • Integrated cutting-edge technology solutions to meet client needs and enhance operational efficiency, while assembling and scaling high-performing, multidisciplinary teams to foster innovation and collaboration. • Coordinated the efforts of design and engineering teams, ensuring seamless project execution, and resolved complex issues through collaborative problem-solving and effective communication with clients.

• Founded and scaled CabForward from inception to $2M in annual revenue by landing and managing over 100 client accounts, consistently delivering exceptional results and fostering long-term partnerships. • Led the design, development, and launch of over 100 web and mobile products, ensuring market relevance and high-quality deliverables that exceeded client expectations. • Drove customer success initiatives by overseeing product discovery, strategy sessions, and feature prioritization, transforming client visions into impactful digital solutions and aligning them with business objectives. • Assembled and led high-performing product teams, coordinating the seamless efforts of design and engineering, while implementing CI/CD toolchains to streamline development processes and enhance product quality. • Continuously refined product strategies to keep pace with market trends and client objectives, ensuring innovation, user-centric design, and market responsiveness.

Led strategic growth initiatives at LoneStarRuby Foundation, enhancing impact within the tech community:• Fostered a vibrant ecosystem of collaboration and innovation within the Ruby community.• Coordinated the expansion of the LoneStarRuby Conference, solidifying its position as a premier industry event.• Passionately evangelized the adoption of the Ruby language, driving its widespread acceptance and integration across diverse technological platforms and industries.

Alexandria, Va, Us

Us

Led the development of a sensor-driven surveillance platform, forging strategic partnerships with law enforcement agencies to modernize processes and enhance operational capabilities.• Innovated a cloud-based surveillance platform on the US/Mexico border, revolutionizing security measures.• Forged partnerships with Federal, State, and Local agencies to introduce advanced technology solutions.• Contributed to apprehending high-risk individuals and protecting the lives of women and children.

Us

Led advanced technical research and development initiatives at the Border Security Operations Center for the Texas Department of Public Safety, collaborating on real-time risk assessment and social media analysis.• Designed and co-developed an advanced risk assessment methodology.• Analyzed suspect social media traffic for actionable intelligence.• Collaborated with the Texas Rangers within the Texas Fusion Center for border security efforts.