Lancy Mendonca Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

With over 17 years of dedicated experience in human resources, I have honed my expertise in fostering organizational growth through strategic HR practices. Currently steering the people operations at a leading mid-size consulting firm in Saudi Arabia, my journey has been driven by a passion for developing inclusive work environments and enhancing employee engagement.My expertise spans across talent acquisition, performance management, employee relations, and organizational development. I have been instrumental in implementing HR policies that not only comply with local regulations but also align with global best practices, thereby positioning my firm as an employer of choice in the consulting sector.I am a strong advocate for leveraging technology to streamline HR processes, and I have led several digital transformation projects that have significantly improved efficiency and employee satisfaction. My commitment to professional development and continuous learning has enabled me to stay at the forefront of HR trends and best practices, making me a thought leader in the field.

Riyadh, Saudi Arabia

 Since there was no department with policies that complied with Saudi labor laws, the admin department was invented and implemented in the current organization. Spearheaded the extensive hiring and selection cycle, workforce planning, and e-recruitment portal and sourcing as required, candidate mobilization to meet the requirements of the business. Saudi recruitment in line with departmental needs and the Saudization approach. Referrals, HRDF, Tamheer program, Taqat, Saudi manpower agencies, and head-hunting plan. Consolidated various admin functions like GOSI, Medical Insurance, Mudad program, vehicle management, and several different departments into a single consolidated organization to manage all generalist affairs. I trained and supervised five (5) Saudi HR personnel. The attrition rate has been kept below 5% for the last six years. Introduced process improvements to cut the lead time for hiring by 17% and increase staff retention by 45%. Coordinate the Training needs analysis (TNA), training Plan, and annual training calendar, attendance,and training effectiveness process with the relevant department head and top management. Monitor the documentation review for ISO 9001:2015 while preparing for the annual internal audit. Execute additional relevant tasks as instructed by the department head and top management.

Riyadh, Saudi Arabia

 Governed and oversaw the complete recruitment team of eight (8) people for Egypt, Jordan, Yemen, Sudan, Pakistan, India, Sri Lanka, and other countries. Establish and plan for the manpower from various departments and SBU's projects needed in accordance with the Saudi Government-issued Visa. Supervise the recruitment team's budgeting and cost reductions annually by 18% in compliance with company requirements. Fulfill any other significant priorities that the senior leadership has outlined.

Dubai, United Arab Emirates

 Managed a wide range of HR admin tasks for the entire group of businesses, including MMSC, DNT, ABCE, UBI, and ABP. Over the past 2 years, the attrition rate was kept below 10%, and employee retention has increased to 40%. Execute post-interview procedures, including checking references, negotiating pay, generating offer letters, and providing induction and orientation. Pursue the superior's instructions when performing additional relevant tasks.

Postgraduate Degree, Human Resources Management/Personnel Administration, General, 2.71/4

Diploma In Labor Laws, Labor Laws

Bachelor Of Commerce - Bcom, Business Administration And Management, General, 2.17/4