Lancy D'Souza, Mba Email & Phone Number

Palo Alto, Ca

• Partner with leaders across R&D, Clinical, Pharmacovigilance, Regulatory, and Quality. • Define technology strategy and roadmap, plan and implement, compliant, and fit for purpose solutions, vendor relationships, audits, and operationalization. • Implement business systems i.e. PleaseReview, Veeva QualityDocs, Veeva eTMF, Veeva RIMS, ComplianceWire, Okta.• Manage end-user training, ongoing support, system releases and vendor managed services.• Clients include companies like BioMarin, Portola, Prothena, Pliant Therapeutics, Ocular.• Genentech /Roche – Provided information analysis and data management for clinical solutions i.e. EDC and CTMS systems. Lead business solution for enterprise encryption and data privacy compliance initiative.• Celgene - Conducted business processes and compliance assessments of R&D systems and provide recommendations on improvement for increasing TCO and ROI to the ISLT for CTMS implementation.• City of Hope - Provided health check and best practices on SDLC, validation and testing, business processes, data migration, integration, interfaces, and implementation of Clinical Trial Management system.

Thousand Oaks

• Led, conceptualized, planned, designed, developed, and successfully implemented the “SAP for Manager” course. Taught this elective for MBA and MS students as Adjunct Faculty.

Thousand Oaks, California, United States

• Managed $10m+ operational budget, multiple vendors, managed services, and a team of over 40 IT professionals across geographies and supported 8000+ global stakeholders. • Responsible for managing center of excellence supporting Commercial, Clinical, and Medical stakeholders, including Support for applications, SSO, reports, and data analytics. • Cross-functional collaboration, a business partnership to provide innovative solutions that address business pain points, and strategic initiatives. Managed and implemented integrations with SAP for Financials, Vendors, and Employee information.

Thousand Oaks, California, United States

• Developed business processes, policies, and procedures, implemented Identity and Access Management to enterprise standards and ensured compliance. • Analyzed business needs and provided technical solutions resulting in savings of over 25% of costs and time on the final release. • Led teams in streamlining processes of transitioning business-critical applications to appropriate groups, leveraging both internal and vendor resources, and ensuring documentation and compliance.• Responsible for data management and analytics sourced from EDC, Siebel CTMS, Oracle Clinical, and clinical data warehouse. • Designed, implemented, and managed services in accordance with global ITIL best practices, conforming to enterprise-level managed services and improving standardization. • Defined global process and assembled regional teams based on geographies and time zones, ensuring data privacy regulations and adherence to safe harbor policy.

Thousand Oaks, California, United States

• Managed complete lifecycle of application development of a large and complex solution for the Clinical Drug Supply System. • Managed client relationships and provided leadership to a team of developers, technical leads, architect, QA, and testing. • Delivered capabilities to advance the quality and timeliness of regulatory and safety submissions.

Graduate Certificate In Enterprise Systems, Sap

Certified SAP Solution Architect

Mba, It Management

B.Com, Commerce And Business

Narsee Monjee College of Commerce and Economics