Lander Caperochipi Email & Phone Number

Madrid, Es

Madrid, Comunidad De Madrid, España

London, United Kingdom

• 3rd ever hire for the Sales team and 1st in the London office. Now team of 50+• Helped establish a completely new Sales team with processes, systems and hiring• Managed full sales cycle from first demo, negotiating, closing, account managing & upselling• Supported management interviewing new team members• Responsible for a quota of 750k€ ARR/year• Mentored and trained the newly created SDR team with CRM best practices and AE collaboration.Performance• Q4 2021 - 108%• Year 2022 - 107%• Q1 & Q2 2023 - 103%

London, United Kingdom

• First to be promoted to Senior Account Development Executive since London office opened in May 2018• Funding member of the Process Excellence group.Performance:• Q3 2019: 150%• Q4 2019: 225%• Q1 2020: 166%Key Achievement:o Most pipeline generated in Q1 with 3.1M€o Averaged 180% of quota attainment

London, United Kingdom

Responsibilities:• 2nd hire for the expansion to the Spanish Market• Identified champions and key stakeholders in target accounts with <1000 employees• Worked closely with Field Sales and Engineering teams in Spain to strategise to develop go-to-market strategy and build sales pipeline• Consistently overachieved sales targets that are set on monthly and quarterly basis• Discovered new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Sales NavigatorKey Achievements:o Most pipeline generated in Q1 with 3.1M€ o Averaged 180% of quota attainment

Londres Y Alrededores, Inglaterra

• Developed the sales potential of customers within the UK&I territory• Provide initial product demonstrations and general support to prospective customers• Managing accounts through the entire sales process from prospecting, identifying, qualifying, and moving opportunities through contract negotiation, signing and follow-up• Maintaining relationships, monitoring and resolving all aspects of customer satisfaction

London, United Kingdom

Promoted from Sales Development Representative to Account Executive. Primarily focused in Spanish speaking territories as well as Europe and Middle East.Key Achievements:• Closed first deal during training• Consistently overachieved targets• Expanded MINDBODY brand across Spain, having on-boarded over 20 new businesses in Q1-2019 only

London, United Kingdom

MINDBODY Business Management Software is trusted by thousands of clients in over 80 countries to manage and grow their businesses. Named one of the top software companies in the US by Inc. magazine, MINDBODY helps businesses leverage technology to streamline operations and make their services more accessible to their clients. The MINDBODY mission is to leverage technology to improve the wellness of the world. And, we walk our talk. Key responsibilities:• Prospecting and introducing clients in the EMEA Yoga, Fitness, Health & Wellness markets to MINDBODY, Inc• Cold calling prospective customers with the aim of booking online demonstrations of the MINDBODY business management software• Lead generation using social media, industry related press, industry exhibitions, and events• Pitching the MINDBODY software solution- features and benefits, understanding client’s needs and suggesting packages to suit the client needs• Managing inbound and outbound client requests• Establish rapport and business relationships with prospect and current MINDBODY clients• Work closely with cross-departmental teams (sales & marketing)• Work to monthly sales targets.• Follow up with prospects in the system that may have fallen off of the radar• Maintaining all sales activity on Salesforce CRM• Update client profiles in Salesforce and MINDBODY to keep data cleanKey Achievements 2018• Most demos booked in Q1 for UK team• Most leads generated in Q1 & Q2 for UK/EMEA team• Achieved 160% of Q2 quota• Promoted to Software Sales Specialist in July 2018

Head Office, London, United Kingdom

Established in 1994, AllSaints is a premium British fashion house, best known for its iconic biker jackets, creating clothing and accessories for men and women. AllSaints operates within a culture of innovation and design with an independent spirit, from its East London atelier to the in-house design and construction of AllSaints'​ digital and physical stores.Key Responsibilities:-Managing the customer journey through all communication channels, providing expert knowledge and luxury solutions (B2C)-Respond to enquiries, providing quality service to customers inquiring about the availability of products or status of orders. -Listen attentively to caller needs to ensure a positive customer experience. -Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues. -Using numerous in-house software systems, CRM platform and payment gateways.-Supporting with digital project work such as translations for the website, marketing campaigns and new site launches.-Liaising with internal departments such as online prevention, distribution, legal, retail operations and digital communication to highlight improvements and resolve customer issues, as well as external business partners such as courier partners and payment providers (B2B).-Driving sales, maximizing all selling opportunities.

Londres, Reino Unido

Donostia-San Sebastián, Spain

Communication and Marketing Agency located in San Sebastian. Promueve is a specialist in Graphic Design, Event Management, 360º Communication, Marketing, Advertising, Web Design, Social Media, SEO, Brand positioning, Stand Design & Architecture. The agency works with a wide range of clients, including services, retail or manufacturing industries, among others.Responsibilities & Achievements:-Supported the marketing department by carrying out the daily tasks to keep the department functioning-Supported Marketing Manager and Events Promotions Manager-Assisted Marketing Manager with the development of marketing proposals-Developed marketing and media plans for clients-Organised and hosting presentations and customer visits-Tested and measured successfulness of marketing campaigns-Helped to organise market research-Assisted with proposals and brainstorming-Designed communication & media campaigns-Booked advertisement space with local/national media-Presented proposals and campaigns-Social media Benchmarking (SEO, Meta-tags, Keywords…)-Search Engine Optimization-Provided organizational and operational support in the development and execution of event projects-Assisted in organising promotional events. -Scheduled and optimised projects

Degree In Marketing, Marketing

Marketing graduate at the University of the Basque Country in Bilbao

Marketing Degree, International Marketing & Project Management

Activities and Societies: Study Case with Skoda Year on exchange in Prague, Czech Republic acquiring knowledge about International.