Omar Landeros Email & Phone Number

Mountain View, California, United States

Creating and revising job postings. Working on staffing and sourcing procedures to continually improve and streamline recruiting processes. Managing a pipeline of qualified candidates. Maintaining company career websites and any other job search engines or social media utilized during recruitment. Assisting with management of an internal referral program. Creating a network of partner staffing agencies to provide applicants as needed. Assisting with creating and implementing employment marketing and networking strategies to attract passive/active job seekers. Managing the full cycle recruiting process including offer letters to meet the various staffing goals of the organization. Assisting with management of performance management programs to develop and retain workforce to decrease turnover. Identifying potential challenges and researching best industry practices to stay ahead of the curve. Ability to research, compile, analyze, create charts & data to demonstrate effectiveness of initiatives including ROI. Interpreting complex information and developing solutions to complex issues in a timely manner. Communicating directly with hiring managers to ensure they have all their staffing needs met to be successful. Maintaining a positive relationship with candidates and applicants.

San Jose

Providing outreach for and recruiting all domestic, international and out of state applicants interested in San Jose State University. Assisting all applicants, students and counselors about the admission process and requirements for San Jose State University as well as the California State University system. Attending college events and representing SJSU as a university representative at high schools and community colleges throughout California. Working with students from underrepresented minority populations to improve their acceptance and enrollment rates at SJSU. Evaluating student transcripts to make sure applicants are meeting admission requirements and verifying data is correctly input into Peoplesoft and other databases. Building relationships with counselors and parents within nearby districts by providing presentations to their students and being a resource of information they can reach out to throughout the admission cycle. Speaking to large groups of prospective students, counselors and parents to get them interested in SJSU as a university. Providing assistance for students who are looking to determine whether their courses are transferable using resources like assist.org and our own articulation agreements. Advising students on courses they should take in order to meet requirements, guiding them toward admission to San Jose State University and ultimately graduating. Creating presentations for applicants to better understand admissions requirements and university policies. Delivering presentations both in person and in virtual formats for students, counselors and parents. Creating graphics to use for website content and advertise events we host each semester. Designing merchandise to be used at large scale recruitment events. Recruiting and managing student ambassadors to assist with recruitment events.

One Washington Square

Assisting students with all admissions inquiries and concerns. Guiding students along the process of gaining admission to the university. Working with domestic and international, incoming freshman, graduate and transfer applicants. My main responsibilities included responding to students and applicants admissions inquiries via phone, email or chat. Assisted an average of 300 applicants per week providing all sorts of information about the university for prospective students. Serving as the first point of contact for students interested in San José State University. Attaching documents to students files using software such as Peoplesoft and Onbase. Working with evaluators and admission coordinators to ensure transfer credit could be applied for incoming students.

San Jose, California, United States

Guiding customers to better understand the use of our product and making sure their applications functioned properly. Troubleshooting any problem or inconsistency they may have encountered in the process until the issue was resolved. My responsibilities were to manage and respond to customer requests, analyze and address customer complaints and review products to make sure users had a quality experience. Made sure that the users of our application received excellent customer service and did not violate the terms and conditions of our applications. Helped manage an internal database of sensitive user information.