• Solely responsible for managing and processing 2,000+ contracts from intake to fully executed from 160 vendors in the first year.• Overseeing the end-to-end process of processing, reviewing, and routing various agreements, including MSAs, NDAs, SOWs, quotes, and invoices.• Elected as Project Manager for the successful implementation of a new Contract Lifecycle Management (CLM) system.• Proactively identified and developed more efficient methods by applying LEAN Methodology, resulting in streamlined workflows and resource optimization.• Discovered product features and strategically combined duplicate steps, leading to substantial cost savings for the organization.• Responsible for executing CLM cleanup initiatives and contributing to additional team planning efforts.• Collaborated seamlessly with diverse teams, including Procurement, Engineering, Leasing, Media Licensing, Marketing, HR, Finance, Technology, Donor & Community Engagement, Book Publishing, and C-Level Executives to ensure precision and timely execution of all contract-related processes.

• Successfully managed provider contracts from start to finish, ensuring timely and accurate completion.• Negotiated Medicare/Medicaid rates and non-Medicare billed charges, with expertise in redlining contract language for provider reimbursement. Obtained Medicare CPT codes for provider fee schedules, ensuring compliance with regulatory requirements.• Leveraged Salesforce reporting to optimize team efficiency and streamline processes, resulting in significant time and resource savings. Introduced and implemented additional workflow improvements to further enhance productivity for the team and department.• Led multiple database clean-up projects, including Salesforce and our internal EMR database (ERMA), ensuring data accuracy and integrity.

• Fostered long-term, collaborative relationships with existing clients by consistently providing exceptional customer service.• Successfully renewed contracts and exceeded quarterly quota expectations by identifying and executing upsell opportunities.• Led clients' migration from version 1.0 to the new version 2.0 of the platform, and conducted thorough audits of each account, tier level, and user profile to ensure the accuracy of all settings and information.• Actively volunteered as a member of the Culture Council, driving initiatives to improve company culture and increase employee retention.

• Spearheaded outreach efforts to hospitals, medical providers, and ancillary providers, securing contracts with CoreCivic to provide healthcare services to inmates at correctional facilities on a national level, and ensuring reimbursement for charges incurred.• Reviewed and analyzed contracts to identify redlines for negotiation, and adeptly negotiated terms and payment schedules to achieve favorable outcomes.• Facilitated contract execution by obtaining countersignatures from leadership and delivering finalized contracts to clients.

• Managed multiple strategic national medical equipment accounts involving multiple vendors.• Expertly executed new contracts, renegotiations, and renewals for multi-vendor, Masters, and core accounts, consistently delivering results that exceeded expectations.• Maintained accurate and up-to-date customer invoicing, reconciliations, and credits for 184 contracts, ensuring compliance with regulatory requirements and internal policies.• Facilitated training and development of new hires and current team members on current procedures and processes, while applying LEAN methodology to increase efficiency and reduce waste.• Committed to ongoing professional development by staying abreast of the latest industry trends and technologies related to current role responsibilities and leadership.• Drove revenue and achieved goals by leveraging LEAN principles to eliminate time-consuming processes and waste, resulting in significant cost savings and enhanced customer satisfaction.

• Successfully handled a strategic pipeline for DoD-Army on the Red Hat team, Commercial/Enterprise accounts on VMWare, K-12 and Higher Education accounts on Blackboard, and SLED accounts for the McAfee team.• Worked collaboratively with channel partners to obtain purchase orders for renewals, demonstrating strong partnership management skills.• Utilized all available resources to strengthen skills, product knowledge, and techniques, resulting in success in a new role.• Consistently exceeded sales quotas for two consecutive quarters, demonstrating strong sales skills and a keen understanding of the product and customer needs.• Maintained strong client relationships resulting in repeat business and utilized strategic problem-solving skills to overcome client objections and close deals.• Collaborated effectively with internal teams, including VARs, AEs, and ISRs, to fulfil all client needs and requests while actively seeking out new business opportunities to expand the sales pipeline.

• Assisting with new hire training materials related to processes and products for Servicesource and client portfolios.

• Successfully managed a high volume, low dollar pipeline resulting in an 83% renewal rate and 91% contract renewal rate in the first full quarter while on the VMWare team.• Promoted to Sales Representative in recognition of strong performance and ability to exceed client needs and expectations.• Consistently recognized for outstanding performance from the client, Value-Added Resellers (VARs), Account Executives (AEs), and Inside Sales Representatives (ISRs).• Promoted to Senior Sales Specialist for exceptional sales performance and critical problem solving• Consistently exceeded quota for multiple quarters in both North American Higher Education and K-12 markets while on the Blackboard team.• Maintained organized pipelines and worked with Account Executives to improve sales performance while implementing strategic solutions to strengthen client relationships and achieve win-win outcomes• Developed reports and implemented strategies to close uncommunicated bookings from clients• Volunteered for Junior Achievement to teach financial responsibility and literacy among students in K-12 schools

• Meticulously organize patient charts in a timely manner.• Compliant with all company policies and HIPAA laws.• Excel in providing patients with exceptional customer service.• Well versed in eClinicalWorks and Microsoft Office programs.

• Register patients in an efficient and timely manner.• Friendly and courteous demeanor while maintaining professional bearing throughout patient registration processes.• Punctual and accountable for all appointed shifts.• Highly motivated and display initiative throughout while performing necessary tasks.• Well versed in Meditech and Kronos.