Landon Young Email & Phone Number

• Work as a subcontractor for the Idaho National Laboratory (INL) to provide expert tech support for complex IT projects. • Collaborate with IT project managers, developers, architects, BAs, management, team leads, stakeholders, etc.• Produce user stories, wireframes, diagrams, and prototypes.• Analyzed requirements & built an file-share platform prototype to support INL external collaborators (using Adobe XD).• Elicit, analyze, and document business requirements.• Performed full analysis of INL training and purchasing applications, gathered requirements, performed research, & presented (COTS) replacement recommedations to senior leadership teams.

Idaho Falls, Id

• Managed multiple fintech software products, primarily in the mortgage industry.• Designed the UI/UX and functionality of Solex™, a flagship eSigning platform, through static and interactive mockups, storyboarding, diagramming, user stories, and technical functional requirements.• Defined functional and UI/UX requirements to develop an industry-unique eClosing (fully-paperless) product, SMS and voice authentication (2FA), signer signature creation, character masking, collaboration portal, and signature identifier.• Directed the functionality, design, and development of a new CCM and universal eSign product. • Optimized product workflow and user experience, particularly related to the eSigning experience with form fields.• Developed and maintained UI/UX standards and asset management.• Wrote and proofed release notes and technical documentation for various products.• Performed market research and competitive analysis, enhancement prioritization, strategic planning, and roadmapping.• Regular collaboration with Devs and QA testers, including providing acceptance testing and daily design direction.• Facilitated integrations for partners, such as MERS, Amazon SNS, Tropo, Simplifile, and 3rd-party portal vendors, such as Cloudvirga. Support for iFraming and custom branding and theming, including white-labeling of Solex.• Enhanced the eVault, including expansion of accepted form field types through user stories. Audit log improvements.• Worked with Legal to maintain compliant consent language, terms, policies, and adherence to CFPB regulations.• Assisted Marketing by creating collateral, editing images, writing scripts/storyboards for motion graphics and videos, etc.

Idaho Falls, Id

• Managed multiple instrumentation & control product lines in a nuclear, safety-related industry subject to NQA-1, IEEE, ANSI standards, & NUPIC audits.• Effectively managed over 300 separate jobs, including multi-million dollar jobs. Routinely exceeded 35%+ operating income (O/I) goals.• Defined labor & equipment resources, & developed & maintained schedules & production plans.• Ensured staff was updated on job progress including budget & schedule, & identified/reported product line issues for resolution.• Improved processes. Identified cumbersome, 6-week contract review process, & helped shorten it to a less than 2-week review.• Also performed: Conflict management. Evaluated & minimized risk. Coordinated with & at times directed Sales, Engineering, Procurement, Manufacturing, Testing, Quality Assurance, Quality Control. Updated & maintained positive relationships with clients. Assisted with sales proposals. Performed contract reviews. Worked with technical drawings & parts lists.

Idaho Falls, Id

• Developed databases (front & back ends) for tracking scheduling, forecasting, resource loading, accounting, & admin needs for company operations.• Database(s) & other tools improved on-time delivery to +90%, lowered job duration from over 26 weeks to less than 18 weeks, & improved O/I. • Automated processes, such as the creation of electronic Project Plans, which alone saved the company hundreds of man-hours per year.• Also performed: Database troubleshooting, basic Product Line Manager duties, digitized record keeping.

Idaho Falls, Id

• Conceptualization, design, layout, & proofing of magazines, newsletters, ads, flyers, product packaging.• Photography & image editing. Participated in & directed photoshoots.• Also performed: Production artist duties, designed for web, including Flash projects, extensive collaborated with Product Line Managers.

Idaho Falls, Id

• Basic production artist duties.• Photography & image editing.• Also performed: Paper & electronic filing. File and server management. Team/group work. Communication with presses/printers. Training of associates.

Rexburg, Idaho

• Assisted American/ESL students with reading/learning needs.• Taught reading (including speed reading), learning, and study skills.• Certified under College Reading & Learning Association.

Rexburg, Id

Crew leader, supervised, head of production. Helped plant, grow, and ship wetland plants.