- Lead process improvement projects across multiple lines of business to improve or replace operational processes. Communicate deliverables and recommendations to business leadership.- Provide end-to-end business support in defining and scoping a project, planning the execution, and delivering and maintaining the final output (accounting for risks, dependencies, and assumptions)- Pull and analyze data for business and executive users to support key company objectives and initiatives. Recommend and create key metrics to measure and support, ensuring alignment with business priorities.- Design, build, implement, and maintain business supported technology to optimize processes, data collection, and business outcomes- Lead and consult on best practices for significant change management within a team/organization. Ensure buy-in on the change is obtained from all key stakeholders and impacted parties. Advise on post-change challenges and measurements of success.

- Lead process improvement projects within a single line of business to improve or replace operational processes. Communicate deliverables and recommendations to business leadership- Provide support in defining a project and planning the execution. Gather requirements from key stakeholders (accounting for risks, dependencies, and assumptions), and report on final outcome. - Analyze data for business and executive users to support key company objectives and initiatives. Create key metrics to measure and support.- Design & build business supported technology to optimize processes, data collection, and business outcomes- Participate in change management planning with key stakeholders. Consult on timing, scope, and the "why do I care" of the change management plan.

- Serve as a centralized resource supporting numerous stakeholders with developing reports- Provide high level analysis around data trending, including root cause analysis and recommendations to improve service levels, product quality, and partner productivity- Participate in cross functional process improvement initiatives that will have a direct impact on reducing cost and/or increasing revenue- Support process optimization and transition to third party vendors (BPO)- Process Mapping and creating Standard Operating Procedure documentation- Assist Senior Leaders within the Supply Chain and Operations teams with other tasks and projects as needed across all aspects of their organization

- Serve as a centralized resource supporting numerous stakeholders with developing reports- Provide high level analysis around data trending, including root cause analysis and recommendations to improve service levels, product quality, and partner productivity- Participate in cross functional process improvement initiatives that will have a direct impact on reducing cost and/or increasing revenue- Support process optimization and transition to third party vendors (BPO)- Process Mapping and creating Standard Operating Procedure documentation- Assist Senior Leaders within the Supply Chain and Operations teams with other tasks and projects as needed across all aspects of their organization

- Mediated disputes between roommates and help resolve issues- Organized floor events for groups of 30 or more students- Worked with residents to end conflicts on the floor- Helped students with personal issues and problems in school- Served as a part of a 30-person staff team

- Assisted admissions counselors in general office work- Entered information about prospective students into databases- Provided tours to campus visitors

- Worked with professional admissions staff on planning and implementing summer events- Provided tours to campus visitors- Served as team leader for up to 20 high school students in a week long program- Worked as a part of a 6-person student team

- Upgraded and enhanced the following documents: Standard Operating Procedure, Operations Process Framework, Transition Process Framework- Worked closely with the project manager and senior champion on the start-up of a cost-plus contract - Attended weekly meetings with the customer- Tracked the customer's assets through excel- Examined resumes for hiring employees to work the contract- Acquired the proper equipment for the contract employees- Created the contract portfolio for the project manager- Mapped the location of the work sites

- Performed cash handling/credit card transactions.- Assisted customers with their purchases.- Stocked and faced merchandise.- Verified merchandise pricing.- Worked as a part of a 9 person shift-team.

- Assisted servers with the bussing of tables- Cleaned and stocked the dishes- Assisted the grill cooks with the preparation of food- Worked as a part of a 3 - 5 person team