Landon Gjerde Email & Phone Number

Responsible for resolving IT tickets for the client.Manage the Active Directory and manage users permissions. Maintain Infrastructure hardware and operational hardware for sites within areas of responsibilityCoordinates and configures IT equipment including laptops, mobiles devices, printers, VTC units.Provide technical guidance for directing and monitoring information systems operations

Processed healthcare claims for Medicare Advantage Insurer. Evaluated accuracy of coding to determine if a claim should be approved or denied. Calculated and data entered price for claims in accordance with Medicare guidelines. Performed around 100 claims a day with proficient processing and financial audit scores.Reviewed Medical records and forwarded them to the nurse team for medical review.

Elgin, Illinois, United States

Inbound call center rep answering complex homeowner escrow account inquiries.Data enter and process payments for homeowners insurance premiums. Accommodate customers escrow account balances in a fast pace call centerCall Insurance companies for obtaining invoices and insurance policy documentation.Confirming receipt of payments and performing payment analysis on escrow accounts.Submit tasks for account investigations regarding payments and appeals.

Negotiated on behalf of the health plan enforcing their reimbursement rights.Independently managed cases for health plan reimbursement.Applied knowledge of laws related to healthcare recovery to negotiate cases.Resolved subrogation liens and put appropriate parties on notice.Invoiced providers that were overpaid by the Auto Insurance coverage.

Elgin, Usa

Working with Account Receivable with Healthcare Providers solving claims that were denied in error. Submitting appeals and corrected claims to Health Insurance Carriers.

Itasca, Illinois

Processed Auto Insurance property damage claims for personal lines.Answered large quantity of phone calls while in a call center environment.Issued payments for appraised damages and other expenses.Arranged rental car reservations for insureds while their vehicle is under repair.Coordinated appointments for appraisals and repairs for insured vehicles.

Itasca, Il

Negotiated settlements to recover claims paid by Health Plans.Achieved over $1 million dollars in settlements in 2017. Over $1.5 Million in 2018.Resolved subrogation liens with attorneys and other parties put on notice. Prepared dossiers for large dollar cases and presented to a panel for review.Articulated legal arguments and statutes regarding health plan rights of subrogationExecuted a high-volume caseload while as the case administrator. Produced final liens in a… Show more Negotiated settlements to recover claims paid by Health Plans.Achieved over $1 million dollars in settlements in 2017. Over $1.5 Million in 2018.Resolved subrogation liens with attorneys and other parties put on notice. Prepared dossiers for large dollar cases and presented to a panel for review.Articulated legal arguments and statutes regarding health plan rights of subrogationExecuted a high-volume caseload while as the case administrator. Produced final liens in a timely fashion needed to maximize settlements Show less

Itasca, Il 60143

Requested refunds from Medical providers for overpaid claims.Reviewed payment ledgers from insurance carriers to identify duplicate payments.Recovered money for Healthcare claims by putting parties on notice of lien.Investigated injury related claims to develop new sources of subrogation recovery.Produced liens to demand insurance carriers reimburse health insurance claims.Presented arguments with auto insurance carriers for primacy of coverage Performed large amount of… Show more Requested refunds from Medical providers for overpaid claims.Reviewed payment ledgers from insurance carriers to identify duplicate payments.Recovered money for Healthcare claims by putting parties on notice of lien.Investigated injury related claims to develop new sources of subrogation recovery.Produced liens to demand insurance carriers reimburse health insurance claims.Presented arguments with auto insurance carriers for primacy of coverage Performed large amount of outbound calls with customer service excellence. Show less

Aurora, Il

Supporting personnel with needed information to recover money in settlementsResponding to requests in providing evidence for subrogation casesAnalyzed claims to determine possible at-fault third partyAssembling liens, payments, estimates from the company databaseSkilled in Microsoft Word, Excel, and Outlook in producing supports Collaborate with staff to improve productivity with data collection and presentation

Geneva, Il

​Operated a register and processed payments by cash, check, credit and debit cards Provided excellent customer service and treated customers with respect Demonstrated ability to sell Home Depot credit cards to customers. Performed at the returns desk to handle refund transactions of merchandise. Received payments to put toward customers credit accounts Navigated​ ​ customers ordered merchandise for pickup at service desk

Oak Brook, Il

Cooked and prepared samples for product testing Kept equipment at proper settings for research Provided samples for taste testing appointments promptly

B.S., Chemistry

Chemistry Degree Political Science Minor

High School Degree, Diploma

Marching Band, Jazz Band, Model UN, French Club, Tech Club,