• Timely completion of KYC due diligence checks for new and existing clients.• Perform risk assessment on prospective clients for potential AML/CFT risks.• Liaison officer with Compliance Team for interpretation and implementation of regulatory compliance updates, and effective issue resolution on regulatory requirements.• Address alerts and presented PEP and High Risk reports for Management to maintain and establish business relationships.• Coordinate internal and external audit requests.

• Performed business valuation and benchmarking analysis using financial models and projections. • Researched on target companies, competitive landscape, industry, economy, business lifecycle. • Produced valuation reports on target companies relating to: Mergers & Acquisitions, Purchase Price Allocations, Disposals, Employee Share Options Schemes & Preferential Share Offerings. • One such valuation report was for the largest tech unicorn in Malaysia.

• Provide prudent financial advisory and investment solutions to meet financial planning needs and requirement of clients.• Contribute to the bottom-line of Wealth Banking through the accomplishment of profit and growth targets.• Manage the relationships with new and existing affluent customers through professional consultative financial analysis.

Excellent Service Award (EXSA) - Star AwardPassed CMFAS M1B, M5, M6, M6A, M8, M8A, M9, M9A, HI (First attempt)• Assist Relationship Managers (RMs) in managing the bank’s portfolio of high-net-worth clients. • Ensure proper documentation that complies with strict regulatory requirements and compliance. • Liaise with different departments to be a one-stop solution to clients’ queries and issues. • Conduct investigation of any suspicious transactions or unusual activities that surface during periodic reviews of CDD and EDD information. • Manage customer complaints and perform service recovery.

Excellent Service Award (EXSA) - Gold AwardPromoted from Senior Service Executive to Assistant Service Manager in 2018.• Perform day-to-day transactions involving, but not limited to, foreign currency/exchange rate transactions, remittances, fixed deposits, corporate account transactions, opening of accounts, cross-selling personal general insurance to customers.Versatile in CICS and VisionPLUS.

Excellent Service Award (EXSA) - Silver AwardPassed CMFAS BCP, PGI (First Attempt)