Jean Marc Landry Email & Phone Number

Moncton, New Brunswick, Canada

Executive accountability for Customer Experience & Service, Energy Efficiency Services, Commercial Products & Services, Marketing, Research and Innovation.

New Brunswick, Canada

Moncton, New Brunswick

Led Customer Innovation, Market Research and Customer Experience team.Deployed digital experience and utility innovations that drove multi-million dollar returns.Actively contributed to strategy development and annual planning effort.Stood up customer experience function and established measurement system.Built in-house innovation consultancy competency, leading multiple projects with internal stakeholders.Frequently spoke at innovation conferences and events, including Innov8rs and Deloitte 'Disruption by Design' Summit

Moncton, New Brunswick, Canada

Led the design and implementation of a Corporate Innovation Program focused on building new products and services to enhance market relevancy and attract new customers.Acted as inaugural Chair of nation-wide Innovation Network for Canadian Lotteries.Implemented Design Thinking & Lean Startup methodologies and trained over 100 employees through an "Innovation Catalyst" program.Established first Innovation Outpost in Atlantic Canada, co-residing with startup community at Volta Labs in Halifax, Nova Scotia.Presented at multiple Innovation events & conferences such as Intrapreneurship Conference, Innov8rs, and Innovate Atlantic.

Ebene, Mauritius

Led a team of over 30 marketing and sales professionals that developed relevant products, communications and sales strategies aimed at growing our revenue base in a responsible manner. Led the design and implementation of the company's digital strategy and rollout of its corporate Investor Relations portal (www.lottotech.mu), its revamped consumer portal (www.loterienationale.mu) and its presence on social media sites such as Facebook (www.facebook.com/loterie.nationale), Twitter and LinkedIn. Acted as a key contributor to the company's IPO on the Stock Exchange of Mauritius which resulting in the initial share offering being oversubscribed by almost 3x, generating massive interest in the local market as well as internationally.Led the implementation of a category rejuvenation program for Instant games as well as a retailer expansion program which saw the Loterie Nationale retailer base grow from 575 to almost 900, an increase of 60% in less than 1 year.

Moncton, New Brunswick, Canada

Led AL's retail portfolio of brands including Lotteries, Instants and Sports, accounting for over 60% of the company's topline revenue base. Led a team of brand managers who had direct responsibility for all aspects of brand management. Accountable to lead strategic planning, oversee effective program execution and ensure revenue delivery for my Line of Business.

New Brunswick, Canada

Led a group of Brand Managers in the establishment of brand strategies and in the rollout of their annual programs. Member of national working team that led research, development and launch of Lotto Max, Canada's largest lottery product.Built and deployed category rejuvenation program for Instant games that drove $50 million + annual topline growth during this period.Accountable to provide updates and recommendations to Senior Management, as well as to participate in National committees that oversee the National portfolio of products.

New Brunswick, Canada

Led the Big Lotto portfolio of brands which included the company's two most popular brands, Lotto 6/49 and Super 7. Accountable to lead all aspects of brand management including planning, research, budgeting, forecasting, product development, advertising and promotions.

Acted as senior counsel for my client portfolio and collaborated with our creative minds to provide only the best creative and communications solutions to these clients.

Managed a portfolio of brands, seeking to grow their respective market share performances. Responsible for all aspects of brand management including planning, research, production planning, forecasting, advertising and promotions.