Lane Smith
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Lane Smith Email & Phone Number

Director of Customer Experience at Corelight
Location: Hopkinton, Massachusetts, United States 16 work roles
1 work email found @mimecast.com 3 phones found area 903, 508, and 617 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 3 phones

Work email l****@mimecast.com
Direct phone (903) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Corelight
Role
Director of Customer Experience
Location
Hopkinton, Massachusetts, United States
Company size
420 employees

Who is Lane Smith? Overview

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Quick answer

Lane Smith is listed as Director of Customer Experience at Corelight, a company with 420 employees, based in Hopkinton, Massachusetts, United States. AeroLeads shows a work email signal at mimecast.com, phone signal with area code 903, 508, 617, and a matched LinkedIn profile for Lane Smith.

Lane Smith previously worked as Vice President, Global Customer Support at Qualys and Senior Director of Technical Support at Snyk.

Company email context

Email format at Corelight

This section adds company-level context without repeating Lane Smith's masked contact details.

{first_initial}{last}@mimecast.com
86% confidence

AeroLeads found 1 current-domain work email signal for Lane Smith. Compare company email patterns before reaching out.

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Profile bio

About Lane Smith

With over 20 years of experience in technical support, I have a proven track record of delivering high-quality service, driving customer satisfaction, and solving complex problems across various industries and technologies. Previously, I held senior leadership roles at Snyk, Cybereason, and Mimecast, where I managed and scaled the technical support teams in North America, overseeing the service delivery, customer success, and technical account management strategies. I am passionate about security, and I enjoy collaborating with customers, partners, and internal stakeholders to ensure the best possible outcomes and experiences. I am also committed to fostering a culture of learning, innovation, and diversity within my team and the broader organization.

Listed skills include Technical Support, Cloud Computing, Managed Services, Networking, and 7 others.

Current workplace

Lane Smith's current company

Company context helps verify the profile and gives searchers a useful next step.

Corelight
Corelight
Director of Customer Experience
Hopkinton, MA, US
Website
corelight.com
Employees
420
AeroLeads page
Company profile
View company profile Email format
16 roles

Lane Smith work experience

A career timeline built from the work history available for this profile.

Director Of Customer Experience

Corelight

Hopkinton, MA, US

Director Of Customer Experience

Corelight

Hopkinton, MA, US

Vice President, Global Customer Support

Current
Qualys

Foster City, CA, US

I have the privilege of leading an incredibly talented global team dedicated to post-sales customer experience at Qualys. Together, we oversee customer support, technical support, customer operations, and technical project management, delivering outstanding outcomes for our clients worldwide.

Feb 2024 - Present

Senior Director Of Technical Support

Snyk

Boston, Massachusetts, US

Led the transformation and expansion of a global, high-performance team, focused on revolutionizing technical support to significantly enhance the customer experience. Managed daily operations, delivering best-in-class service levels and customer satisfaction. Utilizing AI technology, accelerated engineer onboarding, identified training and documentation.

Feb 2022 - Feb 2024

Senior Director Of Technical Customer Support, Americas

Cybereason

San Diego, California, US

Jul 2021 - Jan 2022

Senior Director Of Customer Success, North America

Mimecast

London, England, GB

Apr 2021 - Jul 2021

Director Of Service Delivery, North America

Mimecast

London, England, GB

Apr 2019 - May 2021

Senior Customer Support Manager

Mimecast

London, England, GB

Nov 2017 - Apr 2019

Manager, Customer Support

Mimecast

London, England, GB

Jun 2016 - Nov 2017

Senior Support Engineer

Mimecast

London, England, GB

Jul 2014 - Jun 2016

Core Support Engineer

Mimecast

London, England, GB

Feb 2013 - Jul 2014

Technical Support Engineer

Computersupport.Com

Chelmsford, Massachusetts, US

May 2011 - Feb 2013

Account Manager

Netarx

Detroit, MI, US

Jun 2008 - Nov 2008

Account Executive

Insight

Chandler, Arizona, US

May 2007 - May 2008
Team & coworkers

Colleagues at Corelight

Other employees you can reach at corelight.com. View company contacts for 420 employees →

TY Tony Yuhas Tony Yuhas Colleague at CorelightBellevue, Washington, United States, United States View → CS Cody Spooner Cody Spooner Colleague at CorelightGeneva, New York, United States, United States View → MR Mona Ruark Mona Ruark Colleague at CorelightSanta Fe, New Mexico, United States, United States View → TW Tim Wojtulewicz Tim Wojtulewicz Colleague at CorelightGreater Phoenix Area, United States View → JS Jay Stirling Jay Stirling Colleague at CorelightSeaside, Oregon, United States, United States View → SB Sean B. Sean B. Colleague at CorelightDenver, Colorado, United States, United States View → HK Hitesh Khurana Hitesh Khurana Colleague at CorelightDelhi, India, India View → WG Westyn Gumaer Westyn Gumaer Colleague at CorelightRedmond, Washington, United States, United States View → VP Vern Paxson Vern Paxson Colleague at CorelightSan Francisco Bay Area, United States View → IA Ignacio Arnaldo Ignacio Arnaldo Colleague at CorelightLondon, England, United Kingdom, United Kingdom View →
FAQ

Frequently asked questions about Lane Smith

Quick answers generated from the profile data available on this page.

What company does Lane Smith work for?

Lane Smith works for Corelight.

What is Lane Smith's role at Corelight?

Lane Smith is listed as Director of Customer Experience at Corelight.

What is Lane Smith's email address?

AeroLeads has found 1 work email signal at @mimecast.com for Lane Smith at Corelight.

What is Lane Smith's phone number?

AeroLeads has found 3 phone signal(s) with area code 903, 508, 617 for Lane Smith at Corelight.

Where is Lane Smith based?

Lane Smith is based in Hopkinton, Massachusetts, United States while working with Corelight.

What companies has Lane Smith worked for?

Lane Smith has worked for Corelight, Qualys, Snyk, Cybereason, and Mimecast.

Who are Lane Smith's colleagues at Corelight?

Lane Smith's colleagues at Corelight include Tony Yuhas, Cody Spooner, Mona Ruark, Tim Wojtulewicz, and Jay Stirling.

How can I contact Lane Smith?

You can use AeroLeads to view verified contact signals for Lane Smith at Corelight, including work email, phone, and LinkedIn data when available.

What skills is Lane Smith known for?

Lane Smith is listed with skills including Technical Support, Cloud Computing, Managed Services, Networking, Troubleshooting, Saas, Management, and Microsoft Exchange.

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