Lane D Davis Email & Phone Number
Who is Lane D Davis? Overview
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Lane D Davis is listed as Commercial Customer Service at Citi, a company with 196387 employees, based in Salt Lake City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Lane D Davis.
Lane D Davis previously worked as Senior Customer Service Representative at Avantor and Business Coordinator, Business/Government, Customer Operations at Verizon. Lane D Davis holds Bachelor Of Arts - Ba, International Relations from Brigham Young University.
Email format at Citi
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About Lane D Davis
Customer service representative skilled in resolving all types of customer issues to positively impact customer retention. Experienced includes navigating multiple systems and platforms concurrently in a fast-paced environment. Recognized for finding the best solution for the customer and company while minimizing company losses and following established company procedures. Key Skills• Customer Education• Peer Coaching• Sales• Building Relationships• Problem Resolution• Quality Assurance• Troubleshooting• Customer Service• Training• Customer Onboarding• Microsoft Office Tools
Lane D Davis's current company
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Lane D Davis work experience
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Senior Customer Service Representative
Current
Business Coordinator, Business/Government, Customer Operations
- Provided quality customer service to business customers including major, national and government accounts. Responded to inquiries regarding technical support for advanced products and devices as well as billing and.
- Received award recognizing “top performer” status in the department.
- Guided customers through transactions.
- Used troubleshooting skills to diagnose and resolve technical issues specific to provisioning, network connectivity and device related issues.
- Achieved all quality and productivity metrics.
- Reviewed customer accounts and identify opportunities to improve revenue and improvement of services and collaborated with network with account liaisons to relay key information to positively impact sales.
Customer Service Representative
- Responded to first level inbound calls from customers to provide technical support for devices, and answer billing and service-related inquiries. Provided recommendations for purchase decisions and supported customer.
- Based on performance promoted to government and business account support.
- Applied troubleshooting and problem-solving skills to resolve issues and inquiries in a timely manner eliminating unnecessary transfers and improving customer satisfaction.
Account Manager
Collected on past due credit card accounts from 30-day delinquencies up to and including accounts pending charge off.
Colleagues at Citi
Other employees you can reach at citigroup.com. View company contacts for 196387 employees →
Nghĩa Nguyễn
Colleague at Citi
Vietnam, Viet Nam
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MS
Melanie Shortt
Colleague at Citi
New York, New York, United States, United States
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JD
Jonathan Donoghue
Colleague at Citi
United States, United States
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LB
Leslye Bee
Colleague at Citi
Roy, Utah, United States, United States
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DG
Dariana Gonzales
Colleague at Citi
New York, New York, United States, United States
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CJ
Clover Joseph
Colleague at Citi
New York, New York, United States, United States
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DJ
Divya Jain
Colleague at Citi
Jersey City, New Jersey, United States, United States
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KT
Kristi Thompson
Colleague at Citi
Nampa, Idaho, United States, United States
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GJ
Greg Jones
Colleague at Citi
Ballwin, Missouri, United States, United States
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PC
Philip Clawson
Colleague at Citi
North Richland Hills, Texas, United States, United States
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Lane D Davis education
Frequently asked questions about Lane D Davis
Quick answers generated from the profile data available on this page.
What company does Lane D Davis work for?
Lane D Davis works for Citi.
What is Lane D Davis's role at Citi?
Lane D Davis is listed as Commercial Customer Service at Citi.
Where is Lane D Davis based?
Lane D Davis is based in Salt Lake City Metropolitan Area, United States, United States while working with Citi.
What companies has Lane D Davis worked for?
Lane D Davis has worked for Citi, Avantor, Verizon, and Compucredit Services Corp.
Who are Lane D Davis's colleagues at Citi?
Lane D Davis's colleagues at Citi include Nghĩa Nguyễn, Melanie Shortt, Jonathan Donoghue, Leslye Bee, and Dariana Gonzales.
How can I contact Lane D Davis?
You can use AeroLeads to view verified contact signals for Lane D Davis at Citi, including work email, phone, and LinkedIn data when available.
What schools did Lane D Davis attend?
Lane D Davis holds Bachelor Of Arts - Ba, International Relations from Brigham Young University.
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