Lane D Davis
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Lane D Davis Email & Phone Number

Commercial Customer Service at Citi
Location: Salt Lake City Metropolitan Area, United States, United States 5 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Commercial Customer Service
Location
Salt Lake City Metropolitan Area, United States, United States
Company size

Who is Lane D Davis? Overview

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Quick answer

Lane D Davis is listed as Commercial Customer Service at Citi, a company with 196387 employees, based in Salt Lake City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Lane D Davis.

Lane D Davis previously worked as Senior Customer Service Representative at Avantor and Business Coordinator, Business/Government, Customer Operations at Verizon. Lane D Davis holds Bachelor Of Arts - Ba, International Relations from Brigham Young University.

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Email format at Citi

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Citi

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Profile bio

About Lane D Davis

Customer service representative skilled in resolving all types of customer issues to positively impact customer retention. Experienced includes navigating multiple systems and platforms concurrently in a fast-paced environment. Recognized for finding the best solution for the customer and company while minimizing company losses and following established company procedures. Key Skills• Customer Education• Peer Coaching• Sales• Building Relationships• Problem Resolution• Quality Assurance• Troubleshooting• Customer Service• Training• Customer Onboarding• Microsoft Office Tools

Current workplace

Lane D Davis's current company

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Citi
Citi
Commercial Customer Service
Salt Lake City, UT, US
Website
Employees
196387
AeroLeads page
5 roles

Lane D Davis work experience

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Commercial Customer Service

Salt Lake City, UT, US

Senior Customer Service Representative

Current

Syracuse, Utah, United States

Oct 2021 - Present

Business Coordinator, Business/Government, Customer Operations

Salt Lake City Metropolitan Area

  • Provided quality customer service to business customers including major, national and government accounts. Responded to inquiries regarding technical support for advanced products and devices as well as billing and.
  • Received award recognizing “top performer” status in the department.
  • Guided customers through transactions.
  • Used troubleshooting skills to diagnose and resolve technical issues specific to provisioning, network connectivity and device related issues.
  • Achieved all quality and productivity metrics.
  • Reviewed customer accounts and identify opportunities to improve revenue and improvement of services and collaborated with network with account liaisons to relay key information to positively impact sales.
May 2012 - Jul 2021

Customer Service Representative

Salt Lake City Metropolitan Area

  • Responded to first level inbound calls from customers to provide technical support for devices, and answer billing and service-related inquiries. Provided recommendations for purchase decisions and supported customer.
  • Based on performance promoted to government and business account support.
  • Applied troubleshooting and problem-solving skills to resolve issues and inquiries in a timely manner eliminating unnecessary transfers and improving customer satisfaction.
Sep 2010 - May 2012

Account Manager

Salt Lake City Metropolitan Area

Collected on past due credit card accounts from 30-day delinquencies up to and including accounts pending charge off.

Jan 2007 - Nov 2009
Team & coworkers

Colleagues at Citi

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1 education record

Lane D Davis education

FAQ

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What company does Lane D Davis work for?

Lane D Davis works for Citi.

What is Lane D Davis's role at Citi?

Lane D Davis is listed as Commercial Customer Service at Citi.

Where is Lane D Davis based?

Lane D Davis is based in Salt Lake City Metropolitan Area, United States, United States while working with Citi.

What companies has Lane D Davis worked for?

Lane D Davis has worked for Citi, Avantor, Verizon, and Compucredit Services Corp.

Who are Lane D Davis's colleagues at Citi?

Lane D Davis's colleagues at Citi include Nghĩa Nguyễn, Melanie Shortt, Jonathan Donoghue, Leslye Bee, and Dariana Gonzales.

How can I contact Lane D Davis?

You can use AeroLeads to view verified contact signals for Lane D Davis at Citi, including work email, phone, and LinkedIn data when available.

What schools did Lane D Davis attend?

Lane D Davis holds Bachelor Of Arts - Ba, International Relations from Brigham Young University.

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