Lane Kleinpeter Email & Phone Number

Plano, Texas, United States

Greenville-Spartanburg-Anderson, South Carolina Area

Lead survey tech manage fielders in the field to help them reach footage goals. Follow utility pole maps to survey select utility communication lines for fiber optic rollout for an infrastructure project. Validate aps to ensure equipment was current on pole and/or update map to reflect changed equipment on pole.

Westlake, Tx

Provided technical leadership to RRDF support team and managing business unit; and trained staff in new techniques for RRDF infrastructure support, change processes, issue resolution, testing, and standards for active environments. Worked from May 2004 thru June 2017.• Assume full oversight of RRDF SMPE environment to complete new vendor fixes and functionality, then provided to production for subsequent RRDF VSAM replication.• Streamlined manual RRDF change process by creating REXX programs for RRDF file add/delete change process automation, reporting, domain initialization, and parmlib libraries access for active/active multisite production.• Interfaced REXX programs with skeleton JCL to enable coding screens display of variable fields based on PLEX location, and mitigated redundancies with multiple screen data shares.• Developed select batch ControlM procedures for RRDF software and reporting, and integrated verification process with creation of RRDF IVP environments.• Provided 24 x 7 support for business units to troubleshooting production RRDF issues, and technical support for all RRDF/CICS changes.• Learned CICS for deeper knowledge in brokerage releases, weekly changes; and to apply RSU updates to CICS, new CICS version launches, and CICS support for on- and off-hour production environment issue resolution.

Westlake, Tx

FSAT Testing Services (2000-2004)Supervised customer statement team batch processes for the acceptance testing group; and oversaw nightly batch cycle with ControlM monitoring more than 8000 jobs for abend resolution, issue management, and changed software support.• Resynchronized environments to production software and configuration levels for batch and online systems' ability to mimic production functionality, process automation, and tool development.• Designed FSAT automated environment transaction generator to run CICS transaction suites for system validation/data seeding, and to provide status reporting of automated transactions to web.• Wrote Eztrieve/COBOL programs for efficient daily operational process automation using VSAM file processing, SQL, and DB2 interfaces.Customer Statement Team (1993-2000)Reorganized Info Pac administrator daytime support, engineered multiple service recoveries for business users to recreate mutual fund and brokerage statements, monetary confirmations, revised account profiles, and new account profiles due to data discrepancies.• Redesigned customer service message build as deliverable of statement project launched to integrate daily and yearly CSF report definitions and output control files to lessen regression testing impact.• Established timelines and process for software testing; and managed incident tracking, resolution, and software installation for tax Lot Accounting project.• Implemented the first adjusted statement cycle; and managed post-cycle process for year-end statement project providing online access, microfiche processing, and statement redesign of coded brokerage activity. • Sustained zero-defect software, and initiated scalable, actionable production software changes to production software. • Engineered multiple service recoveries enabling business users to recreate mutual fund and brokerage statements, monetary confirmations, and new account profile revisions.

Bsba Management Of Information Systems, Computer Science, Finance, Management

College/University Preparatory And Advanced High School/Secondary Diploma Program