Eddy’s Toyota of Wichita, USA• Providing an exceptional customer purchasing experience.• Presenting vehicles to customers to assist them in their buying decision.• Using the customers Management System to ensure timely, professional follow-up.• Maintaining strong relationships with sold and prospective customers.• Set sales goals, track progress, and manage team to achieve and exceed those quotas.• Perform high-quality, professional, and knowledgeable presentation and demonstration of new vehicles.

• Managed and maintained relationships with priority clients while implementing their retrospective feedback throughout the department. • Streamlined processes for customer onboarding. Created general profiles for customers with similar requirements. These processes were effective in cutting down wait times for additional requests.• Delivered excellent customer loyalty turn out, by profiling customers in a novel approach made us pools of targeted audiences for every loyalty brands. • Effectively endorsed policies and guidelines while going above and beyond for the customers.• Self-development as a team-player by putting team goals above meeting personal sales target.

• Provided training and created work schedules, evaluated performance of team members, and assigned them according to their desired talent• Prepared production or sales reports for management• Delivered excellent customer service by resolving customer and employee issues in a timely manner• Acted as a coach and mentor to develop employees, encouraged team to set goals and strive for advancement within the organization.

• Serves as a liaison between agents, brokers, banks, shippers, and warehouse facilities.• Oversee analysis of supply chain effectiveness, vendor risk, and vendor performance.• Work to develop efficient, cost-effective supply chain strategies and manage company inventory.• Oversees preparation of documents such as letters of credit, filling tariffs, bills of lading, license agreements, and other correspondence; coordinates other paperwork and documentation necessary to comply with tariffs and customs regulations.• Manages all Logistics Contracts and Carriers as well as all carrier claims.