Senior operations leader with experience in Sales, Service and GTM strategies with a focus on cross function execution. Complemented with almost 20 years of leadership experience. Proven track record of driving revenue in UCaaS, CCaaS, and SaaS segments through organizational transformation.Track record of excellence in leading Revenue Operations/ Sales Operations teams through Pre IPO environments. Deep upstanding and experience implementing sales motions, NPI, sales comp, channel programs, process, sales tools, data and analytics from lead to cash. Deep understanding of customer journey to include upsell, cross sell and renewal/ retention motion.19 year military veteran with a variety of leadership roles ranging from Platoon Leadership through Battalion Command. Passion for building diverse and inclusive team with a focus on, growing and retaining team members and talent. Additional experience includes CRM, CPQ, SFDC, Implementation, Onboarding, Partner Programs, Enterprise, Channel, and Direct sales motions.
Listed skills include Leadership, Team Building, Customer Relations, Planning, and 44 others.