Lane D. Koughan Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

Seattle, Wa, Us

PhD Student of Game Design through Human Computer Interaction and Knowledge Organization. Advised by Jin Ha Lee.

Fire Opal Media is a Digital Game and Board Game development company that employs renowned industry veterans and has developed well renowned titles including 13th Age and DragonFire.My responsibilities with Fire Opal Media include day to day administration duties including, but not limited to accounting, human resource management, partner relations and business planning. I also assist in a producer and game designer role leveraging team building and project management skills.Notable accomplishment include:Data analysis of product sales and establishment of an algorithm for predictive sales of both existing and future products.Enhancement recommendations to programs to increase product functionality and reach. Creation of written contracts for projects including NDA's and SOW's.

London, Gb

Seattle, Wa, Us

Teaching Assistant for the UW Continuing Education Game Design program

Project Management/Coordination- Interface directly with the stakeholders on daily basis- Running workshops with client SMEs to understand the end to end process while identifying any automation blockers and the suitability of the process for automation- Generate ROI reports to establish projected value provided- Identify improvement in process and impact on business processes- Establish scope of projects and build effort estimates- Present summary of findings to the client and walk them through to-be design of the automated process- Provide outputs for regular due diligence updates with the client- Understanding the risks, assumptions, and dependencies associated with the process- Work closely with development team to ensure requirements are accurately mapped and suitable for development- Identification of additional solutions to reduce technical debtAutomation Development- Develop and script solutions in-house with existing tools-- Eggplant/Automation Anywhere- Test and debug developed solutions- Work with Stakeholders to confirm that developed solutions adhere to compliance guidelines

Functional Test Lead/Project Coordinator:-Development and turn up Washington Federal’s new online business banking platform Treasure Commercial Center Online to enhance the digital experience for business customers. The platform has 2 feature sets – WAFD Treasury Prime for enterprises and WAFD Treasury Express for small business – plus a mobile application. Designed and executed test cases, Q/A and reporting on bugs and defects and production roll-out testing. Key areas – data migration of existing clients, integration with the bank’s enterprise and 3 rd party applications facilitating external fund and other transactions.-Tested and turn up of software upgrade for middle-ware that enables required reporting of specific types of daily transactions to the federal government. Performed testing to ensure successful integration with the bank’s core enterprise platform for consumer and business banking operations.Robotic Process Automation Development-Developed script to automate manual processes associated with updating of banking customer personal account information. Automation saved an initial $100K plus ongoing reduced expenses and staff man hours. Script also was set up to take screen captures used as a record for future auditing and service inquiries.-Automation script development for Technology Services Group for recurring tasks to monitor the bank’s software and systems infrastructure health, transactions processing etc.--Automated all of the banks testing processes over a 5-month period to improve efficiency of testing whenever upgrades are issued on existing platforms.--Assisted in developing a new automation script to expand automated testing of Commercial Testing Online servers and applications to continuously validate front end consumer experience.

NMLSR #1450128 - Inactive - Client relationship management - Construction loan handling and servicing- Business relationship management- Customer service- Consumer loan processing

Customer service.

Everett, Wa, Us

Contract play-testing and design feedback on board games developed by Funko Games team.Primary focus on balancing and map design.

Seattle, Washington, Us

Pink Gorilla (formerly known as Pink Godzilla) is a used video game and merchandise store that is local to the Seattle area. The company has a reputation for it dedication to product quality and and customer satisfaction. As an employee at a small company, the duties varied from product display arrangement to product appraisal and pricing.As an employee I was known for my product knowledge and ability to understand what clients were truly looking for in their desired experiences. I also regularly exceeded sales goals due to developing strong relationships with our clients through consistent quality service.Additional duties included:Product knowledge of game software, hardware and history from the 1970’s to present dayMentoring and training of new hiresInventory appraisal and pricingIn store event organization support and facilitationDisplay organization, setup, and maintenanceInventory product testingRetail sales of retro to current video game software and accessories

Seattle, Wa, Us

- Responsible for project management, event organization and planning for assigned relationships - Speaker on United Way mission, programs and goals for events ranging between 5-100 attendees- Provide fundraising strategies, volunteer support, and donor cultivation skills to assist corporate partners in running strategic workplace giving campaigns- Organized and connected campaigns to related corporate partners across a 9 state footprint- Update and maintain donor relations database- Physical materials inventory organization

- Fine Jewelry sales and presentation- Inventory management- Event organization and management- Display organization and setup- Client education on products and services- Lead personalization specialist- Custom jewelry design- Inventory production- Jewelry repair- Social media development and management

Light design. Sound design. Set construction. Running light board during shows. Running sound board during show.

Bachelor Of Business Administration - Bba

Associate Of Science - As, International Business

Game Design, Game And Interactive Media Design

Applied Jewelry Professional