Lane Greer, Mba Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Sol Eng Spec Ops at FullStory is a multi-disciplinary practice dedicated to:1. Designing, building, and owning all demo environments used to showcase FullStory's capabilities2. Expanding the technical cognitive horsepower available in deals to increase sales cycle win rate and ACV3. Designing, owning, & evolving the motion of selling on value connected to customer pain in such a way that it can be measured and quantified, and ROI realized throughout the contract term. We are a collection of software engineers and highly technical problem solvers passionate about demonstrating the full value of the FullStory Digital Experience platform in a short evaluation window. We live at the intersection of technology and the lived human experience and act as the liaison between the current state and what's possible!Accomplishments:1. Designed, from the ground up, the practice of Demo Engineering and hired and staffed the practice.2. Fully designed and launched new React based demo site and companion mobile apps.3. Designed, from the ground up, the charter and job descriptions for Web Technical Architect, Data Engineering Technical Architect and Mobile app Technical Architect.4. Completely rewrote FullStory's prescribed platform evaluation (POC) process with companion sales enablement and customer facing assets and resources.

Atlanta, Georgia, Us

Pre-Sales Solutions Architecture at FullStory is a practice serving the Sales Engineering practice. This is a strategic role deployed on the largest and most complex opportunities. The Solutions Architect must be versed in practically all forms of front end web development and analytic technology as well as have a strong understanding of the business organizational structures which tends to surround different architectural designs adherent to specific industries, markets, and lines of business. The role of a Solutions architect is to ideate, design, execute, and maintain a clear line of sight to the "technical win" for the opportunity that not only yields high win rates but also since the customer up for long-term technical success after the transition from pre-sales to post sales Onboarding and Customer Success.$8.4 million in ARR in a single yearLeading the company in individual ARR contribution.

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Sales Engineering and Solutions Consultation. As an Enterprise Sales Engineer for the industry leading Digital Experience Intelligence platform, I specialize in sparking imagination and catylizing paradigm shifting organizational collaboration stemming from a place of empathy for the user experience.

Atlanta, Georgia, Us

As the antecedent Customer Success practitioner at FullStory I have had the opportunity to participate in the redefinition of what Customer Success should look like and how it is measured. Customer Success should be the information highway facilitating bi-directional communication between customers and product and enabling the execution of measurable ROI yielding Product Led Growth. While my philosophy regarding Customer Success is unconventional, it drives to the heart of any B2B SaaS company's primary directive; solve your market's business problems and objectively prove you are doing it.I am comfortable and experienced driving Customer Defined Desired Outcomes in a book of business worth over $3 million.A strategic thinker in all things CX, I practice the belief that revenue acquisition != revenue attribution. While revenue can be attributed to Customer Success, renewal and expansion are lagging indicators of upstream strategic activity orchestrated and endorsed at the highest levels of a software company. A true Customer Success practitioner isn't energized by commission. They are energized by solving problems in the most efficient, effective, reproducible, and scalable way possible.

Dublin 2, Ie

Developed and executed all aspects of the Customer Success practice to large enterprise Google for Work customers at Accenture.This program manages the tactical and strategic aspects of large enterprises' relationship with Accenture's Google practice. Primary focuses are successful user platform adoption, future technology discovery and scoping, cyber security best practices implementation and high level technical support oversight and case management. Also engage Google Product Management team for purposes of market research and user experience research.- Developed G-Suite Security Best Practices executive workshop- Developed in depth, formalized Google Administrator Certification preparation class/training- Regularly assist in pre-sales discussions with potential customers to enhance the technical acumen of our teamBuilt and delivered Accenture G-Suite Security Best Practices practicum and currently act as principle cloud policy and configuration security expert.

Ultimately responsible for all on going initiatives for largest, most strategic Enterprise customers. Areas of focus and expertise include:- Administrator Support and Escalation- User adoption campaigns- Email, Network, and User security best practices- Executive Engagements

Sr. Account Manager for Western Territory

Mountain View, Ca, Us

Responsible for the adoption of & success with an innovative suite of SMB concepts such as Google supported customer acquisition tools, customer loyalty programs, and advanced customer communication platforms.

Master Of Business Administration (M.B.A.), Management Of Technology

Bachelor Of Business Administration Bachelor, Marketing