Act as the Program Manager for the Stand Together Contra Costa program that is housed at the Public Defender’s (PD) Office. Manage budgets, act as liaison between PD, subcontractors, funders and other county departments including but not limited to Employment & Human Services, Chief Administrative Officer, Board of Supervisors, County Council and Health Services. Apply for and manage grants from philanthropic donors. Maintain contact with partner Community-Based Organizations (CBO’s) and respond to calls for assistance. Publish online newsletter with content from events and to inform interested parties of what our program offers. Coordinate events with CBO’s to provide the residents of Contra Costa County with free services including legal consultations. Act as lead for monthly meetings with subcontractor’s management and project launch team. Assist legal team with matters that flow through the Public Defender’s Office.* Track philanthropic donations and report as necessary.* Oversee billing from subcontractors, coordinate invoices for payment.* Execute contracts with subcontractors and Public Defender’s Office.* Review and analyze budgets and reports.

Provide administrative assistance to the Nurse-Family Partnership (NFP) Program within the Family, Maternal & Child Health (FMCH) Department in Health Services. Create packets for Public Health Nurses (PHN’s) to take on home visits. Enter and track referrals to NFP. Obtain data from PHN’s to enter into national and state database for evidence based tracking. Administer clerical support to the PHN’s and program manager. Track inventory to ensure supplies are available at all times for use by PHN’s, including in office and at off-site storage unit. Coordinate events and meetings, compile materials, attend, take minutes and distribute at the conclusion. Maintain budget tracking system and place orders for supplies as necessary. Act as back up for FMCH clerical unit as needed. *Created a budget tracking database in Excel for program manager to easily review.*Instituted a triage record to track when referrals are received, assigned to an FMCH program or sent on to county intake unit for assessment. *Originated filing system throughout the office for PHN’s to easily locate facilitators, client data and additional resources.

Provide logistical and administrative support to the Center for Youth Success (C4YS) and Center for Sexual and Reproductive Health Promotion (CSRHP) project teams, including Directors, Managers, Coordinators and Staff across seven projects at a time. Draft newsletters, PowerPoint Presentations, correspondence and handle calls. Organization for project trainings including producing materials with large print orders, creation of handouts, organization of project reports and maintenance of various databases. Coordinate, attend and take minutes at meetings. Manage calendars for the C4YS and CSRHP directors. Process expenses and prepare travel arrangements for all levels of staff. Prepare contracts for outside vendors and track for correct billing and payment. Conduct weekly webinars with up to 250 active participants.*Developed and maintain a tracking system for budgets and make forecasts to ensure the project is not overspent at the end of the fiscal year. *Established the SharePoint filing system for the centers and became the “go to” person for questions on how to use the tool.*Monitor student Moodle site for C4YS project to ensure content and integrity.

Provided administrative support to District Mangers (DM) and all 24 district stores. Collected and compiled daily, weekly, monthly and as needed sales and payroll information from all stores for analysis and advisement. Managed customer complaints, processed payroll and analyzed store reports. Processed all new hire, change of status and termination information for sales associates and conducted new hire orientation for all levels of store management. Maintained confidentiality of sensitive information. *Assisted others as needed including, but not limited to, the Regional Human Resources Manager, Loss Prevention and cover other districts when additional support was needed. *Revised a previous “call in” process to a simple email form, ultimately saving the company time and money. *Created an easy to follow Excel spreadsheet to track hours by store to help managers stay within the payroll budget.

Opened Transportation and Parking Services (TAPS) sales office daily by preparing registers for cashiers and stocking necessary supplies. Balanced sales from the previous day, prepared the deposit and provided back up support to cashiers when needed. Set up and monitored employee payroll deduction for monthly parking fee using the Financial Information System (FIS) database. Resolved complaints and assisted the sales office manager as needed. *Changed customer relations to a positive experience.

Opened Faculty Housing Office daily to serve all residents as needed. Coordinated vacancies of rental units as well as community events. Maintained waiting list for apartments to fill open units.Processed all rental agreements with renters. Prepared and monitored several list serves and databases. Acted as disaster coordinator for 150+ residential units. Monitored budgets and analyzed reports. Billed all rental residents for rent and utilities using the campus FIS database. *Created and streamlined the utilities billing process using Excel and Access. *Developed an email system to send out available rental listings in the community.